Windows 10: Headphone microphone not working

hi,I use BT neckband for my pc the audio works fine but microphone doesn't work it show headset in sounds pannel and under controller information it shows "hands free AG audio" when i tap or make some sound near mic it doesn't work, I have tried many things still doesn't works. please help me fix this problem.thanks

:)

 

Headphone microphone not working.

no plugged in cable


Plugged in cable (in front of pc)


Selected headphone


Selected Mic in


Clicked on cog (its same with Mic in and Headphone)


Wrench (also same with headphone and Mic in)


This is all i know btw when i click headphone it says mic is unplugged and when i do Mic in it says speakers are unplugged and mic is on.

 

Headphone microphone not working.

Good Day Frans,

My name is Carlo, I am also using Windows 10 and a community member like you.

let us work together to sort this out.

First, try to check if the headphone mic works with different device for us to check if the issue is with the computer or the headphone mic itself.

If the headphone mic wont work using different device means it is faulty.

If the headphone mic works using a different device proceed with the steps below.

Here's the steps you can try.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Speech and run the troubleshooter.

Once done proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Sound and Video Game Controller

-Look for Audio driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

Connect the earphone and proceed with these steps.

-Go to Control Panel

-In Control Panel, select Large icons from the View by drop down menu.

-Select Sound.

-Select the Recording tab

-Right click and Show Disabled Device

-Right click the Headphone Microphone and click Enable.

-Right-click it again and select Set as Default Device.

-Right click Headphone Microphone and click Properties.

-Click the Levels tab, then drag the volume slider towards the largest value.

-Click OK

-Click Advance Tab

-Uncheck the box to "Allow application to take exclusive control on this device"

Turn on Microphone Privacy in each app.

Select Start > Settings > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on.

Then, allow apps access to your microphone.

Once you've allowed microphone access to your apps, you can change the settings for each app.

Restart and check the Headphone Microphone.

If issue persist, let's download the updated driver.

What is the exact model of your computer?

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the System Model and manufacturer post it here.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

 

Headphones microphone not detected

Hi guys, my microphone worked well till someone changed some settings on my laptop and now idk how to change it back. I can hear in my headphones but the microphone is not detect. Only the laptop microphone works.... I have Steelseries arctis 3








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