Windows 10: Headphone not working even though it is detected by windows 10

Hi

I'm using windows 10 64-bit and 1 year old Asus gaming Laptop model GL704GV


My 3.5 mm audio Jack headphone suddenly stopped making sound yesterday even though windows 10 still detect it. I tried many other headphones and same problem. WIndows detect that there is headphone plug-in but with no sound.


THere is no problem with any of my headphones, they work fine with other devices



I don't know if this software or hardware problem in the laptop. But if it is hardware problem then why laptop still detects the heaphone when I plug it in the laptop !


I tried uninstalling and installing audio driver and even restoring windows to previous state. None of these worked. My laptop speaker works fine. Bluetooth headphone works fine. Only headphone with 3.5 mm Jack does not work it is detected by windows 10 but no sound.

:)

 

Headphones not detecting in Windows 10

I've recently purchased some headphones to use on a Windows 10 (64-bits) laptop, but I am experiencing technical problems. When I plug my headphones into the PC, the PC wont detect the new hardware (headphones) plugged in nor installed. I've tried many ways
to troubleshoot the problem such as going to Control Panel -> Hardware and Sound -> Sound -> Playback tab. Not even that worked, because in the Playback tab, there is no 'Headphones' option displayed, it only shows Speakers when most troubleshooting
sites I've come across say to select Headphones from the list (even though it isn't even shown on my PC).

Any solution to resolve and troubleshoot this?

(Note: This doesn't appear to be the headphones not working. The headphones work if I were to connect it to other devices (e.g. phone) to see if the sound works, yet it doesn't work if I connect it to PC. PC wont detect the new hardware and install it)

 

Headphones not working.

Hi Haylee,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing the headphones on your device. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• What are the troubleshooting steps you have tried to resolve the issue?
• How have you connected the headphones to your device?
• Were you able to see if the headphones detected on your computer?

As a work around, try the below and update us the status of this issue:

• I suggest you to connect the headphones to different device and check if the headphone is working fine. This will help us to detect if the issue is with headphone.
• If headphones are working fine on other devices, try to connect the headphones to different ports on the PC in the question and check if it is working fine. This will help us to know if the issue is with ports.

I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.

 

Headphone jack not detecting headphones, USB headphones work.

You said the headphone jack is good. How were you able to confirm this, with another device that is detected properly in Settings > System > Sound settings? Did you try the Troubleshooter there for Output devices?

There are more recent troubleshooting steps for this problems I found here:

https://www.maketecheasier.com/fix-headphones-n...

https://www.windowscentral.com/setting-your-hea...

https://www.lifewire.com/fix-headphones-not-wor...

https://www.thewindowsclub.com/headphones-not-w...