Windows 10: Headphone problems

I can't get either of my headsets to work correctly on either computer. I can hear audio through them, but the microphone is not working on either computer. To make this easier for anyone that helps I'll list my specs for both computers and refer to them as Comp 1 and Comp 2


Comp 1

Intel i9 7900x @3.30ghz

MSI x299 Board

16GB ram


Comp 2

AMD Ryzen Threadripper 2920x @3.5ghz

MSI x399

16 GB ram


Originally comp 2 had headset working just fine. Bought a headset for comp 1 and couldn't get headphones to work. So tried swapping headphones, still didn't work. Tried basic control panel sound option changes on comp 1 and couldn't get them to work, while doing so I was doing the same with computer 2, can't get headset to work on comp 2 now either. I've tried updating and reinstalling drivers. Any ideas?


Sincerely,


an annoyed noob

:)

 

[WTB][EU]   Beginner audiophile headphones

i would also recommend looking at the Audio Technica m50s if this is your first step into audiophile headphones.

most of the cans you listed will also need an amp to push them.

 

Earphone/Headphone Problem

Hello Debapratim,

Thank you for posting your query on Microsoft community. I regret the inconvenience caused to you. Let me help you.



Please share these details.

• 
  Have you made any changes to the pc prior to this issue?
  
• 
  What is the make and model of the head phone?
  
• 
  Is the issue specific to this head phone?
  

I suggest you to Sign out from the current user account, restart the pc and login to the Admin account or the MSA to test if that helps with this issue.

Also install any pending Windows updates on the pc to check if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.



I suggest you to follow the below given methods and check it helps.

Method 1:

I would suggest you to refer the suggestions from the below article and check if it helps.



Fix sound problems

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab06



For headphone issues

I would suggest you to set headphone as default device and check if it helps.

Follow the steps:

a) Right Click on the sound icon
at the bottom left corner at the taskbar.

b) Click on Playback devices.

c) Check if you are able to find the iconheadphone in the list of connected playback devices.

d) If yes, clickon the icon and then click on
Set default option.

e) Click on Apply and then onOK.



Method 2:

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

I request you to follow the below steps:

Step 1: Uninstall the Sound card Drivers

a. Press “Windows Logo” + “X” keys on the keyboard.

b. Click on“Device Manager” from that list.

c. Search for the Sound driver from the device list, right click on it and then select
“Uninstall”. On the un-installation window, if you have an option:
“Delete the driver software for this device” you may select that and then remove the corrupted drivers from the computer.

d. Follow the on-screen instructions to complete it and the
restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Update Driver Software from the Manufacturer’s website.

Hope this information helps you. Kindly post back with the updated issue for further assistance.

Thank you.

 

bluetooth headphones


setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank