Windows 10: Headphones arctis 9X problem with Bluetooth cannot use stereo and mic I need to chose lower...

Discus and support Headphones arctis 9X problem with Bluetooth cannot use stereo and mic I need to chose lower... in Windows 10 Gaming to solve the problem; I paid allot of many for these headphones and I don't understand why it does not work... Discussion in 'Windows 10 Gaming' started by Konrad 356, Mar 25, 2021.

  1. Headphones arctis 9X problem with Bluetooth cannot use stereo and mic I need to chose lower...


    I paid allot of many for these headphones and I don't understand why it does not work

    :)
     
    Konrad 356, Mar 25, 2021
    #1
  2. MisterEd Win User

    Computer Won't Use Headphone Mic

    Are you using a wired or wireless connection?

    If you are using Bluetooth you will find there is a gotcha when using a headset with a microphone. With Bluetooth 4.x there is not enough bandwidth for both the headset's stereo speakers and the microphone at the same time. If the headset's speakers are used in mono mode then the microphone will work. Here is the information from my computer:
    I I left-click on speaker icon on taskbar tray I see my options for the speakers:

    • Speakers (Realtek High Definition Audio) = Laptops built-in speakers
    • Headphones (Arctis 3 Bluetooth Stereo) = Headphones stereo mode
    • Headphones (Arctis 3 Bluetooth Hands-Free AG Audio) = Headphones mono mode
    I found out that if I select "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)" the headset microphone will work.

    Headphones arctis 9X problem with Bluetooth cannot use stereo and mic I need to chose lower... [​IMG]


    However, I found that next time the computer might choose "Headphones (Arctis 3 Bluetooth Stereo)". Then the headset speakers will work but the the headset microphone will not work.

    To ensure that the right selection is always done automatically I have to go further and set the default to "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)".
    Note I can always override this at any time. To do this...
    I right-click on speaker icon on taskbar tray and left-click on Sounds

    Headphones arctis 9X problem with Bluetooth cannot use stereo and mic I need to chose lower... [​IMG]


    The first tab Playback is for the speakers

    • Headset = Headphones mono mode
    • Headphones = Headphones stereo mode
    • Speakers = Laptops built-in speakers

    Headphones arctis 9X problem with Bluetooth cannot use stereo and mic I need to chose lower... [​IMG]



    The second tab Recording is for the microphone

    • Headset = Headset's microphone
    • Microphone Array = Laptop's built-in microphone
    • Stereo Mix = N/A

    Headphones arctis 9X problem with Bluetooth cannot use stereo and mic I need to chose lower... [​IMG]


    To ensure that both the headset speakers and microphone work at the same time I set the default playback to Headset. This will put the headset in mono mode and allow the microphone to work. Note that if I disconnect the headset the computer will automatically revert back to using the built-in speakers and microphone.
     
    MisterEd, Mar 25, 2021
    #2
  3. Aman Win User
    Bluetooth headphone mic and stereo audio not working simultaneously on laptop

    I have a Sennheiser HD4.40BT bluetooth headphone.

    When I connect this to my android phone, I can listen stereo quality music and while call, I can hear other person clearly and use the mic also.

    Problem appear when I connected headphone with my laptop through laptop's inbuilt bluetooth.

    The problem is headphone is connecting in one of 2 ways: Headphone mode and Headset mode(with mic).

    - When I select headphone mode, sound is great but I cannot use my mic.

    - When I select headset mode(or handsfree mode), I continuously hear static and very poor audio quality but can use mic with this mode.

    I already read to disable headset mode to get stereo quality but "this is not my purpose".

    What I want is to use headphone with stereo audio and mic simultaneously.
     
  4. ZanePD Win User

    Headphones arctis 9X problem with Bluetooth cannot use stereo and mic I need to chose lower...

    I am having a problem with a bluetooth headset that I've just bought.

    So I've got the bluetooth headset problem.

    I am well aware of how to pair bluetooth devices to a computer.

    i am using a steelseries arctis 3 bluetooth headset.

    the problem is that the headset appears as two different devices in playback:

    • Headphones (Arctis 3 Bluetooth Stereo), two channels. this is how its supposed to be
    • Headset (Arctis 3 Bluetooth hands free AG audio) single channel. This hot mess of garbage is what i have to use if i want to use the microphone.

    I cant ever use the headphones one because i am always using my mic, the headset one is a low quality, single channel, heaping pile of ****

    This problem is thoroughly documented here:

    https://www.howtogeek.com/354321/why-bluetooth-headsets-are-terrible-on-windows-pcs/

    There has to be a solution to this because why would anyone use bluetooth headsets for gtaming otherwise.
     
    ZanePD, Mar 25, 2021
    #4
Thema:

Headphones arctis 9X problem with Bluetooth cannot use stereo and mic I need to chose lower...

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