Windows 10: Headphones not connecting to laptop

Discus and support Headphones not connecting to laptop in Windows 10 Drivers and Hardware to solve the problem; So my laptop doesn't detect me headphones MOST of the time but when it does, it gives a notification asking what im connecting on the bottom right.... Discussion in 'Windows 10 Drivers and Hardware' started by Explicit_481, Dec 21, 2018.

  1. Headphones not connecting to laptop


    So my laptop doesn't detect me headphones MOST of the time but when it does, it gives a notification asking what im connecting on the bottom right. I've already tried troubleshooting and now im out of idea's so I'd appreciate some help.

    :)
     
    Explicit_481, Dec 21, 2018
    #1

  2. Headphone not working when connected to laptop

    Hi Maxwell,

    Thank you for posting on Microsoft Community.

    We understand that your headphone isn’t working when connected to your laptop . We will be glad to help you with this.

    To assist you better, do let us know if your speaker works fine when you unplug the headphone.

    Sometimes this issue could occur when you don’t set your headphone/speaker to default.

    Please follow the steps below to set your headphone as the default device for audio.

    1. Right click on the speaker icon on the notification area (right bottom corner of your screen).

    2. Click on “playback

    3. Check if the headphone is listed there, if so, right click
    on it and choose enable.

    4. Highlight the headphone and click on "Set as Default".

    Once you are done with the steps, repeat step 1 and select volume mixer. Please make sure that all the volumes are turned up to the highest and check if it works.

    If this doesn’t help, we suggest you to
    refer to this link
    for steps on how to update audio drivers.

    Do get back to us with the result and we will be glad to help if you need further assistance.
     
    Wungraileng1709, Dec 21, 2018
    #2
  3. Headphone Connection

    Hello,

    Thank you for your interest in Windows 10!

    I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. I will certainly help you with the query. I would appreciate if you could help us with more information


    • Have you checked plugging the headphone to a different jack on the same computer?

    • Have you checked if any other sound device work fine when plugged to the problematic jack?

    This issue might be occurring due to incompatible drivers or broken jack. There might be a possibility that the headphone is not compatible with windows 10 operating system. Hence I would suggest you to follow the below mentioned
    steps and check if that helps.

    Method 1:
    Hardware and devices troubleshooter


    The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with
    the display adapter. Refer top these steps:

    • Open Control Panel
    • Click on Troubleshooting and select the view all option on the left pane.
    • Click on Hardware and devices troubleshooter and follow the prompts.

    Try method 2, if the issue persist

    Method 2: If the Hardware and Devices troubleshooter do not fix
    the issue then I would suggest you to uninstall the drivers and reboot the computer to get the updated drivers installed for the headphone. Please follow below mentioned steps:

    • Open Control Panel
    • Click on Device Manager and select the audio input and output drivers
    • Right click on driver that appears after plugging the headphone and click on uninstall
    • After uninstalling, unplug the headphone and restart the computer
    • Plugging the headphone again and the computer will detect the updates drivers automatically.

    Now check if the headphones work on the computer or not.

    Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.
     
    Neha.Gupta, Dec 21, 2018
    #3
  4. Headphones not connecting to laptop

    Connecting Bluetooth wireless headphones to an HP laptop

    Hi Milicent,

    One of the reasons why you cannot connect the Bluetooth wireless headphones to your computer is due to an outdated driver. We would like to know more details about your concern, kindly answer the questions below:

    • Just to verify, by saying that you can't see the option in Settings, are you saying that the device can't be recognized by your computer?
    • Have you tried connecting the Bluetooth headset to a different computers?
    • Have you tried connecting your computer to a different Bluetooth device?

    Furthermore, we suggest that you update the drivers for your Bluetooth and headphone by following the steps provided in this

    article
    .

    We're looking forward to your response.
     
    Marilou Ser, Dec 21, 2018
    #4
Thema:

Headphones not connecting to laptop

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