Windows 10: Headphones not showing in output audio devices on laptop

I installed Dolby Access and I have to choose my headphones from audio devices list but they are not there. If I choose default speakers it says they're not compatible.



https://preview.redd.it/a9xbhcg6kt6...bp&s=c68f952bed709fc18d44f2acfe5684b2f28c4b9a

submitted by /u/godofufo
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:)

 

DELL Venue 8 Pro-No headphone audio output device.


I have done clean install of Windows 10 in my DV8P. Everything works fine. When I check audio output devices, it shows only Speaker. Even after inserting headphone jack, I am not finding headphone as audio output device. Hence hearing audio without disturbing others is not possible.
Any solutions, please.

 

Headphones do not show up when Realtek is installed

OK, so this happened to me on my laptop. It wanted to use the realtek drivers no matter what. Let me show you what to do.
Step 1. Open the start menu and type 'Device Manager' in the search bar. Click on the result.

Step 2.

You'll see this window appear.

Step 3.

Expand the 'Sound , video and game controllers' category.

Step 4. Find 'Realtek High Definition Audio' in the list, then right click it and select Properties.

Step 5.

Click on the 'Driver' tab near the top of the window.

Step 6.

Now click on the button that says 'Roll back driver'.
If the button is dimmed, make sure your Realtek drivers are currently installed.

Step 6. If you did it correctly, the system should ask you to restart to finish. If it does then you finished the tutorial correctly!
Once restarted, Open device manager again using step 1. Expand the 'sound, video and game controllers' category again.

Step 7. If it says 'High Definition Audio Device' then you did it right. Here's a pic for example purposes:

 

Headphones output device is not plugged in

A quick update about additional steps I tried:

1. Uninstall KB4512508 (no effect)
2. Re-install KB4512508 (no effect)
3. Disable and re-enable High Definition Audio Device via device manager (no effect)
   

As a last ditch I booted the PC with a live OS from USB storage and to my surprise the Headphones socket on the front panel was detected and worked fine. I think this should rule out a hardware-related issue.

Once again, I would appreciate any suggestion to solve this problem.

Best regards,