Windows 10: headset does not work after the last update

Discus and support headset does not work after the last update in Windows 10 Customization to solve the problem; After updating I went to play like every day and I realized that the sound did not work, I thought that my headphones had been damaged but I used them... Discussion in 'Windows 10 Customization' started by karlagamer10, Sep 12, 2019.

  1. headset does not work after the last update


    After updating I went to play like every day and I realized that the sound did not work, I thought that my headphones had been damaged but I used them on another PC and they worked well, I do not have much knowledge in this, so I ask for help

    :)
     
    karlagamer10, Sep 12, 2019
    #1
  2. cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue headset does not work after the last update :p
     
    cadaveca, Sep 12, 2019
    #2
  3. Argel Obm Win User
    Headset not working

    Hi Mathieu,

    We need to know if the issue is with the computer or headset. To isolate the concern, provide us the following information:

    • Are you using a laptop or a desktop?
    • If you're using a laptop, does the built-in speaker works?
    • Are you using a USB headset or does your headset has a 3.5mm jack?
    • Do your headset works on other devices?
    • Have you tried using other headsets on your computer?
    In the meantime, follow the troubleshooting steps found on this link. The link provided different troubleshooting steps to help you resolve the issue.

    Hope to hear from you soon.
     
    Argel Obm, Sep 12, 2019
    #3
  4. headset does not work after the last update

    Headset not working

    Hello,



    Thank you for writing to Microsoft Community Forums.



    For further clarity on the issue and to guide you accordingly, respond to the questions listed below:



    1. What is the make and model of the headset?
    2. What is the make and model of the PC?
    3. Have you tried using the headset in a different audio port?
    4. Have you tried using the headset on a different PC?


    As you have mentioned you have tried some steps, may I know, what are the troubleshooting steps you have tried?



    Also, if you are using a headset with built in Microphone, I suggest you to follow the steps mentioned below.



    1. Right click on the Speaker icon on the bottom right hand corner of the screen.
    2. Click on Sounds and under
      Recording
      Devices select the Microphone.
    3. Click on Properties and select
      Listen
      tab.
    4. Check the box Listen to this device.
    5. Now select the Default Playback Device under
      Playback through this device menu.
    6. Click on Apply and then OK.
    7. Click on OK.


    We await your response.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Sep 12, 2019
    #4
Thema:

headset does not work after the last update

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