Windows 10: Headset is plugged in but mic is displaying as disconnected

Have updated all drivers, tested it on other devices to make sure it was working, made sure it was able to connect in privacy settings, tried to run windows troubleshooting (to no avail as the device isn't even appearing). Also, when looking at device in the sound control panel, it displays both the headset and the mic as disconnected, despite me being able to hear audio through the headset. It displays what im hearing through Speakers: Realtek high definition audio. I have TUNE 750BTNC headphones and i am using ROG SupremeFX software.

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:)

 

Headset Mic "Not Plugged In"

Hi,

For better assistance, we would like to know more information about your concern.

• Did you already try to plugged the headset into another port which indicating the mic and headset icon?
• When did the issue first occur?
• Did you already try to use another headset to other devices and check if you are encountering the same issue?

Regards.

 

Headset mic

Depends on the specs of your hardware, you have not given enough detail.

PCs are normally separate Headphone and Mic sockets.
Laptops a Combo socket (TRRS).

Headsets usually come with adapters to cater for both scenarios.

My headset has a Combo plug (TRRS), and an adapter for separate Headphones and Mic sockets.

You can plug the Headset Combo plug in to a Headphone only socket, but the Mic won't work. there is no second R contact.

 

Headset mic

PC Specs will help us help you.

What is the brand/model of the headset mic combo?

What front panel audio jack(s) do you have? Some are only mic or only headset, some can be either mic or headset whichever is plugged in and some are combination headset/mic.