Windows 10: Headset isn't recognized via 3.5 mm combo jack

Discus and support Headset isn't recognized via 3.5 mm combo jack in Windows 10 Drivers and Hardware to solve the problem; I have an acer Aspire E 15 laptop with a combo jack. When I plug in my razer Kraken Pro V2 headset that is compatible with combo jacks it isn't... Discussion in 'Windows 10 Drivers and Hardware' started by Oman_135, Apr 1, 2020.

  1. OMAN_135
    Oman_135 Win User

    Headset isn't recognized via 3.5 mm combo jack


    I have an acer Aspire E 15 laptop with a combo jack. When I plug in my razer Kraken Pro V2 headset that is compatible with combo jacks it isn't recognized by my computer. I have the latest drivers and have tried looking for hidden/disabled devices to no avail. The only other solution is to buy a 3.5mm to USB converter but I'd rather not spend the extra money if my laptop is technically equipped to work with this device. Any advice or things I missed?

    :)
     
    Oman_135, Apr 1, 2020
    #1
  2. OMAN_135
    Oman_135 Win User

    Headset isn't recognized via 3.5 mm combo jack

    I have an acer Aspire E 15 laptop with a combo jack. When I plug in my razer Kraken Pro V2 headset that is compatible with combo jacks it isn't recognized by my computer. I have the latest drivers and have tried looking for hidden/disabled devices to no
    avail. The only other solution is to buy a 3.5mm to USB converter but I'd rather not spend the extra money if my laptop is technically equipped to work with this device. Any advice or things I missed?
     
    Oman_135, May 25, 2020
    #2
  3. FIREBERD
    fireberd Win User
    Earbud Combo-Jack won't fit.

    The Lenovo site doesn't detail exactly what type of jack you have. It is listed as "combo jack". That could mean it can either be a headset OR mic jack, depending on what is plugged in. It could also mean it is the same type of jack that is on an iPhone that will take a combination Tip, Ring, Ring, Sleeve type plug for BOTH headset and mic.

    As this is new, I would contact Lenovo support before going any further.
     
    fireberd, May 25, 2020
    #3
  4. CADAIALAKE
    CadaiaLake Win User

    Headset isn't recognized via 3.5 mm combo jack

    Microphone not detected in combo mic/headset with single 3.55mm jack

    I have a combo mic/headset with single 3.55mm jack to plug into my tower. The PC has separate inputs for speakers and microphone. When plugging the single jack I have into either input only that part of the combo headset works. In other words, if I plug
    the only jack I have into the speaker jack I can hear through the earpieces but my microphone remains "disabled" or otherwise undetected. If I plug the only jack I have into the microphone, I am assuming it is detected, but since I can't hear, I have't determined
    that for sure. I have no other speakers; neither built-ins or accessories. So I can't just plug into the mic jack and listen through built-ins as there are none. I do NOT want to buy a splitter as the only ones I can find are 3.55mm female to dual-RCA male
    converters. Additionally I know there is a way to tell the single jack to recognize both.
     
    CadaiaLake, May 25, 2020
    #4
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Headset isn't recognized via 3.5 mm combo jack

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