Windows 10: Headset mic "not plugged in" when it clearly is

Hi,

I am having a problem with the microphone on my headset not being detected by my computer. Windows tells me that there is no microphone plugged in when I have clearly done so. I have a sennheiser headset with separate audio/mic jacks, connected to an adapter that feeds into the headset jack on my Dell latitude e7470. Here is what I have tried already:

Run the microphone troubleshooter

Update/reinstall sound drivers

Restart computer

Google the problem I'm having. I found others with the same problem, but no solutions.

Any help would be appreciated. Thanks

submitted by /u/kevalosaur
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:)

 

Headset with Mic "not plugged in," clearly plugged in... Win10

We would like to know more about the issue by answering the following questions below:

• Have you tried using other headsets with mic on your computer and check if it's working fine?
• Have you also tried to insert or use that headset with mic that came with your computer to other computers or devices? This will help us isolate the issue if it's related to your Windows 10 PC or to the headset with mic.

We look forward to your response.

 

Headset Mic "Not Plugged In"

Hi,

For better assistance, we would like to know more information about your concern.

• Did you already try to plugged the headset into another port which indicating the mic and headset icon?
• When did the issue first occur?
• Did you already try to use another headset to other devices and check if you are encountering the same issue?

Regards.

 

Headset Mic "Not Plugged In"

How odd. I tried using both ports for the mic and headset before and it still said the mic wasn't plugged in, but now it does and the mic is working. I'm not sure what changed overnight, but it would appear the problem is fixed. Sorry to waste your time.