Windows 10: Headset microphone not showing up in Recording Devices

Hi, my son has done a Windows 10 update a few days ago on his PC and since then the microphone on his headset is not working. We have tried all the fixes like uninstalling and reinstalling the audio drives but it simply has stopped working and it was working fine before the update. We cannot get the microphone to show up in Recording Devices where the headphones do show up in Sound Devices. Any help would be appreciated, we are going nuts!

:)

 

Headset microphone not recording when headset is default audio device


Have you checked to see if the microphone is disabled?

To make sure that the microphone is not disabled, please follow the steps below.
a. Right click on the volume icon and select Recording devices.
b. Now, Right Click on an empty space and select, Show disconnected devices and Show disabled
devices.
c. Make sure that the Microphone is not disabled.

 

Headset microphone not showing up in recording devices.

I tried both the methods mentioned, but my external microphone is still undetectable by Windows.

After connecting an external headset with microphone, headset works, but microphone doesn't. Neither the external speaker, nor the external microphone show up in the playback/recording devices list. After plugging in the integrated headset and microphone
through 4 pin 3.5 mm jack, sound comes to headphone, but system still uses the internal microphone.

My external microphone was working fine some days back, but I am not sure what happened that it suddenly stopped working and now is even undetectable.

 

Headset microphone not recording when headset is default audio device

It is not disabled no, apologies for the late reply.