Windows 10: Headset microphone not working

Discus and support Headset microphone not working in Windows 10 Customization to solve the problem; I recently bought a Razer Kraken X, plugged it into my laptop and the microphone doesn't seem to be detecting anywhereeven in the sound control panel.... Discussion in 'Windows 10 Customization' started by NotMaplesSyrup, Jun 8, 2021.

  1. Headset microphone not working


    I recently bought a Razer Kraken X, plugged it into my laptop and the microphone doesn't seem to be detecting anywhereeven in the sound control panel. The microphone works on my phone perfectly but its not like I'm a mobile gamer. Can someone please help me.

    :)
     
    NotMaplesSyrup, Jun 8, 2021
    #1

  2. Headsets microphone not working

    Hi,





    To better assist you, we would like to ask some questions for clarification to know the best possible resolution to offer.

    • Were you able to use the microphone of your headset before on your computer?
    • If yes, can you try if the microphone of the headset would work on a different computer?
    • Does the port for the jack on your computer is capable of supporting microphone?


    We look forward to your
     
    Jarius Tol, Jun 8, 2021
    #2
  3. Jen.Q Win User
    Headsets microphone is not working

    Hi

    I'm Jen, a fellow user and an Independent Advisor.

    Here's what you can try:

    1. Navigate to Settings > Privacy > Microphone

    2. Click the Change button, then make sure Microphone for this device is turned on.

    3. Make sure Allow apps to access your microphone is turned on.

    If you still continue to have the same problem after doing the troubleshooting steps, then proceed to the steps below:

    1. Navigate to Control Panel > Sound

    2. Select the Recording tab, then right click on any empty place inside the device list and tick Show Disabled Devices.

    3. Right click the Headset Microphone and click Enable.

    4. Right click it again and select Set as Default Device.

    5. Right click Headset Microphone and click Properties.

    6. Click the Levels tab, then drag the volume slider towards the largest value.

    7. Click OK

    Hopefully this resolves your issue.
     
    Jen.Q, Jun 8, 2021
    #3
  4. Aceman.au Win User

    Headset microphone not working

    Sennheiser GSP 350. Microphone stops working when I open any game

    Wow, ok. I think I've fixed it by accident while fiddling around.

    It appears to be the Realtek audio being the issue here. I don't use my onboard sound card as my headset is a USB headset only and my speakers are plugged into an ASUS sound card.

    Step by step fix:
    • I went into recording devices
    • I enabled STEREO MIX (Realtek High Definition Audio)
    • Then I set that Stereo Mix as the DEFAULT DEVICE (At this point it took over both input and output devices without my permission )
    • Then set my Sennheiser headset as default recording and playback devices in their respective windows even though they both still said they were the default devices when they weren't
    Headset microphone is currently functioning while in game now. I'll update the thread if it goes again. Should I completely disable Realtek audio??? Or will windows just force it to work again?
     
    Aceman.au, Jun 8, 2021
    #4
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Headset microphone not working

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