Windows 10: Headset not being recognized through audio jack?

I have been very confused about what is going on, so here is all that has been happening.


-If I unplug my headset and try to plug it back in through the audio jack, it cannot be recognized by my laptop. When checking audio devices, it says the device being used is my speakers/headphones and that it is using RealtekR Audio. It says this even if my headset kind of works.




-If I restart my laptop with my headset already plugged in, the headphones work fine and sound only comes through there, but my microphone does not. Instead, my built-in microphone coming from my laptop is being used, and it won't register my headset microphone.



I have no idea how to fix what is happening and I have tried so many different methods. I have a Dell G3 Laptop and if anyone has any ideas on how I could fix this, please let me know. The permissions for my microphone are allowed, and I have tried going through the Realtek HD Audio Manager methods, but nothing works. Thank you!

:)

 

Audio Jack isn't Scanning the headset

Hi Aanika,

Faulty audio jack is one of the possible reasons why your headset is not working. For us to assist you better, kindly answer the following questions:

• Have you made any changes to your computer prior to this issue?
• Which Version and OS Build number of Windows 10 is currently installed?
• To check, press the Windows key, type winver, and press the
  Enter key.
• Have you tried the troubleshooting steps on this
  link to resolve sound issues?
• Is the headset connected to the front panel audio jack or the back panel audio jack?

Meanwhile, you can try the troubleshooting steps on this
link that was provided by preethu on April 23, 2015 to resolve your issue.

We will be looking forward to your response regarding your headset issue.

 

Computer's Audio Jacks Stopped Working

The audio jacks stopped working and it is not a hardware problem.

1. Multiple headsets do not get audio output from both of the audio jacks on the computer and the headsets are confirmed to be working, so it's the computer's problem.
2. The audio output through a DisplayPort monitor's audio jack and monitors' speakers still work, so the computer can still produce audio. The monitor's audio jack is not an option.
3. Both audio jacks stopped working at the same time despite only one being in use, so it's not hardware.

What is the problem and what is the solution?

 

Computer's Audio Jacks Stopped Working

GAUTAM GOHIL