Windows 10: headset not working

Discus and support headset not working in Windows 10 Drivers and Hardware to solve the problem; Hi, I recently purchased a new headset, which is not what I previously had owned, and I would like to use the microphone from them. I have pressed the... Discussion in 'Windows 10 Drivers and Hardware' started by epicshrek, Nov 28, 2018.

  1. EPICSHREK
    epicshrek Win User

    headset not working


    Hi, I recently purchased a new headset, which is not what I previously had owned, and I would like to use the microphone from them. I have pressed the "Do Not Show Again" button on the window choosing what the device which has been plugged into the audio jack is. Due to my failure to predict me purchasing such a product, I cannot change it from just headphones to a headset. Any help on the issue would be appreciated.

    :)
     
    epicshrek, Nov 28, 2018
    #1
  2. CADAVECA
    cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue headset not working :p
     
    cadaveca, Nov 28, 2018
    #2
  3. ARGEL OBM
    Argel Obm Win User
    Headset not working

    Hi Mathieu,

    We need to know if the issue is with the computer or headset. To isolate the concern, provide us the following information:

    • Are you using a laptop or a desktop?
    • If you're using a laptop, does the built-in speaker works?
    • Are you using a USB headset or does your headset has a 3.5mm jack?
    • Do your headset works on other devices?
    • Have you tried using other headsets on your computer?
    In the meantime, follow the troubleshooting steps found on this link. The link provided different troubleshooting steps to help you resolve the issue.

    Hope to hear from you soon.
     
    Argel Obm, Nov 28, 2018
    #3
  4. JAY JAP
    Jay Jap Win User

    headset not working

    Headset microphone not working in windows 10

    Thank you for the feedback. Since you have tried all the troubleshooting steps in the article, it's possible that the issue lies with the hardware or it's driver. To assist you further, please provide the following information:

    • Have you tried the headset on a different Windows 10 computer?
    • Have you tried connecting a different headset on your PC?

    We suggest that you contact the manufacturer of your PC to check the headset jack for issues. Also try to reach out to the manufacturer of your headset to
    check if they have a new driver for the recent Windows 10 updates.

    Keep us posted.
     
    Jay Jap, Nov 28, 2018
    #4
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