Windows 10: Headset WH-1000XM3 microphone does not connect

Discus and support Headset WH-1000XM3 microphone does not connect in Windows 10 Drivers and Hardware to solve the problem; Hi ExpertsI have connected via Bluetooth my headset WH-1000XM3 to the laptop win10.I can use as outpur device but no as inputWhen I check the sound... Discussion in 'Windows 10 Drivers and Hardware' started by giammariapace1, Aug 26, 2021.

  1. Headset WH-1000XM3 microphone does not connect


    Hi ExpertsI have connected via Bluetooth my headset WH-1000XM3 to the laptop win10.I can use as outpur device but no as inputWhen I check the sound control panel I see in recording TaB the device listed ,clicking with the right button I see 2 option 1connect 2disable.I can enable/disable but cannot connect and that's why I believe I canno use the mic.Any hint please?Drivers seems ok and Mic is working on any other connected device type :mostly mobiles.Cheers,Giamma

    :)
     
    giammariapace1, Aug 26, 2021
    #1

  2. Sony WH-1000XM3: driver problem after Windows Update (no stereo driver)

    I recently ran a Windows 10 Pro update on my laptop. Since then my Sony WH-1000XM3 headphones don't seem to work correctly.

    It seems that before the update I used to have at least 2 audio-devices for the headphones: a stereo device for high quality audio and a "handsfree headset device". After the update they were replaced with the "WH-1000XM3 Hands-Free AG Audio" device:


    Headset WH-1000XM3 microphone does not connect 17fecdda-6439-4f84-9124-e5b885932eb8?upload=true.jpg


    This device acts as a headset not as a stereo-heaphone set: it only gives mono and low definition sound. So it makes my headphones completely unusable for listening to music.

    What I already did:

    - removing and reconnecting the device.

    - looking for Sony Driver on the web: nothing is to be found.

    Can anybody give advice on how to fix this problem?
     
    Peter-Aerts, Aug 26, 2021
    #2
  3. Treetop68 Win User
    5230 and headset WH-701 (function of control buttons)

    OK, first of all some information on the case's history (the mobile is from Germany, provided by Deutsche Telekom):



    • The mobile came without cd and with a short manual only which says "Some headsets consist of of two parts - a remote control unit and headphones. A remote control unit has a mike, buttons for starting or ending a call, volume control and playing music or
      video. To use a remote first connect it with the Nokia AV-jack, then connect your headset with the remote control" (Translation from German manual) - Hm, seems like the controls of the WH-701 should work...


    • Step two: Downloading the full manual from the Nokia website - strange, the part on remote controls is missing but no list of accessories as well - OK, don't panic, look for reference.


    Headset WH-701 is listed, look for details: http://www.nokia.de/produkte/zubeho...headsets/headsets/nokia-stereo-headset-wh-701

    A little star with a small text: "Some buttons can not be used with all mobiles. An overview of all compatible Nokia mobiles you can get here:

    http://www.nokia.de/produkte/zubehoer/zubehoer-uebersicht/headsets/headsets/nokia-stereo-headset-wh-701/kompatibilitat




    • On this list - Tata - once again the 5230 but also (sic!) the little star with "Some buttons can not be used with all mobiles"


    • Because the headset is sold in a blister pack a test was not possible - the retailer does not like ripped blisters. And all information he had was - guess what - the clear statement from the website. And the main problem: If it doesn't works - is it a defective
      mobile or just a mobile "with some buttons not working"?
    And after this long runner up especially for chanchan05 showing that the information available is far from clear and I can and do read manuals once again the main question:



    Do the media buttons of the WH-701 work with the 5230 or not? Any experiences on that?



    Because if the buttons do work I have a warranty case with the mobile - if not I can spare the effort of sending it back.
     
    Treetop68, Aug 26, 2021
    #3
  4. Headset WH-1000XM3 microphone does not connect

    Features of WH-701 headset

    here is some of the specificatons of WH-701 headset

    • 1350 mm
    • Cord: 1350 mm
    • Remote: 12.7 x 12.2 x 76 mm
    • For use with devices compatible with 3.5 mm Nokia AV connector*.
    • With included Nokia AV Adapter AD-52 for use with devices supporting 2.5 mm Nokia AV connector.
    you could try this link, so that you can see the specs of the headset:

    http://europe.nokia.com/find-produc...ts/nokia-stereo-headset-wh-701/specifications



    :smileyhappy:
     
    YunaCorvin, Aug 26, 2021
    #4
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Headset WH-1000XM3 microphone does not connect

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