Windows 10: Heif Image Extension

Discus and support Heif Image Extension in Windows 10 BSOD Crashes and Debugging to solve the problem; I loaded this extension and now wish to delete it as it does not work. It did allow me to open heic files at first, but now I am getting "we can't... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CMac10357, Mar 19, 2020.

  1. CMac10357 Win User

    Heif Image Extension


    I loaded this extension and now wish to delete it as it does not work. It did allow me to open heic files at first, but now I am getting "we can't open this file message" when I try to open a new heic image from friends or my own phone. I tried a "reset" several times but to no avail. I read that re-installation might work, but when I went to the extension to dump it, the "uninstall" button was grayed out and the terminate button did nothing. I see no way to get rid of this extension. Suggestions????

    :)
     
    CMac10357, Mar 19, 2020
    #1
  2. Naresh_K Win User

    HEIF Image Extensions

    Hi,



    Thank you for writing to Microsoft Community



    High Efficiency Image File (HEIF) format is used for photos to keep down file sizes. It can also use the codes like HEVC to significantly improve file compression, while providing a netter image quality. I would request you to install the codecs:

    HEIF Image Extensions
    and

    HEVC Video Extensions from Device Manufacturer
    .



    If you are having issues installing like you mentioned query, I would suggestion you to follow the troubleshooting steps provided here:

    Fix problems with apps from Microsoft Store
    .



    Regards,
     
    Naresh_K, Mar 19, 2020
    #2
  3. 雲林仔 Win User
    雲林仔, Mar 19, 2020
    #3
  4. PerOtto Win User

    Heif Image Extension

    HEIF Image Extensions

    My Samsung S10 creates .heic pics and I have installed the HEIF image extensions from MS-Store.

    I get no confirmation, only this: "Thank you. We're attempting to install on your device"

    My pics is still not visible in W10. Doubleclicking displays the same old msg; "You need to install codecs from MS Store"

    I then installed the iMazing HEIC-converter and get this msg: "Some files where not recognized as valid HEIC-files".

    (My .heic files are downloaded from Google Photo w10 File Explorer).

    Is the HEIF image extensions not installed or is my Samsung S10 producing incompatible files?

    ps: I have now disabled the HEIC-saving in S10 and new pics will be stored as jpeg.

    Code:
    
    
     
    PerOtto, Mar 19, 2020
    #4
Thema:

Heif Image Extension

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