Windows 10: HEIF Image Extensions

Discus and support HEIF Image Extensions in Microsoft Windows 10 Store to solve the problem; Dear Support Team, Would it be possible to install HEIF image extensions without internet? Can we download the app first from internet and then... Discussion in 'Microsoft Windows 10 Store' started by 雲林仔, Jun 10, 2019.

  1. 雲林仔 Win User

    HEIF Image Extensions

    雲林仔, Jun 10, 2019
    #1
  2. Naresh_K Win User

    HEIF Image Extensions

    Hi,



    Thank you for writing to Microsoft Community



    High Efficiency Image File (HEIF) format is used for photos to keep down file sizes. It can also use the codes like HEVC to significantly improve file compression, while providing a netter image quality. I would request you to install the codecs:

    HEIF Image Extensions
    and

    HEVC Video Extensions from Device Manufacturer
    .



    If you are having issues installing like you mentioned query, I would suggestion you to follow the troubleshooting steps provided here:

    Fix problems with apps from Microsoft Store
    .



    Regards,
     
    Naresh_K, Jun 10, 2019
    #2
  3. PerOtto Win User
    HEIF Image Extensions

    My Samsung S10 creates .heic pics and I have installed the HEIF image extensions from MS-Store.

    I get no confirmation, only this: "Thank you. We're attempting to install on your device"

    My pics is still not visible in W10. Doubleclicking displays the same old msg; "You need to install codecs from MS Store"

    I then installed the iMazing HEIC-converter and get this msg: "Some files where not recognized as valid HEIC-files".

    (My .heic files are downloaded from Google Photo w10 File Explorer).

    Is the HEIF image extensions not installed or is my Samsung S10 producing incompatible files?

    ps: I have now disabled the HEIC-saving in S10 and new pics will be stored as jpeg.

    Code:
    
    
     
    PerOtto, Jun 10, 2019
    #3
  4. mama_nerd Win User

    HEIF Image Extensions

    heif image extension - windows 10 1803

    I tried to download the image exension from the microsoft store for both hevc and heif. The hevc one installed, but the heif image extension says i own it, it won't let me uninstall it, but it shows an ! in the store entry, and it doesn't work.

    It does not show up in the apps listing nor in the control panel programs and features... I can't view HEIC files, it gives a link to download the "codec" from the microsoft store, which doesn't work.

    I have a different windows 10 machine where these work fine... it's my main production machine that is failing.

    I don't know what to try next.
     
    mama_nerd, Jun 10, 2019
    #4
Thema:

HEIF Image Extensions

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