Windows 10: HEIF Image Extensions

Ｄear Support Team,

Would it be possible to install HEIF image extensions without internet? Can we download the app first from internet and then install it in other computer? Thanks a lot.

(app link: https://www.microsoft.com/en-us/p/heif-image-extensions/9pmmsr1cgpwg?activetab=pivot:overviewtab )

:)

 

HEIF Image Extensions

Hi,



Thank you for writing to Microsoft Community



High Efficiency Image File (HEIF) format is used for photos to keep down file sizes. It can also use the codes like HEVC to significantly improve file compression, while providing a netter image quality. I would request you to install the codecs:

HEIF Image Extensions and

HEVC Video Extensions from Device Manufacturer.



If you are having issues installing like you mentioned query, I would suggestion you to follow the troubleshooting steps provided here:

Fix problems with apps from Microsoft Store.



Regards,

 

HEIF Image Extensions

My Samsung S10 creates .heic pics and I have installed the HEIF image extensions from MS-Store.

I get no confirmation, only this: "Thank you. We're attempting to install on your device"

My pics is still not visible in W10. Doubleclicking displays the same old msg; "You need to install codecs from MS Store"

I then installed the iMazing HEIC-converter and get this msg: "Some files where not recognized as valid HEIC-files".

(My .heic files are downloaded from Google Photo w10 File Explorer).

Is the HEIF image extensions not installed or is my Samsung S10 producing incompatible files?

ps: I have now disabled the HEIC-saving in S10 and new pics will be stored as jpeg.

Code:

 

heif image extension - windows 10 1803

I tried to download the image exension from the microsoft store for both hevc and heif. The hevc one installed, but the heif image extension says i own it, it won't let me uninstall it, but it shows an ! in the store entry, and it doesn't work.

It does not show up in the apps listing nor in the control panel programs and features... I can't view HEIC files, it gives a link to download the "codec" from the microsoft store, which doesn't work.

I have a different windows 10 machine where these work fine... it's my main production machine that is failing.

I don't know what to try next.