Windows 10: Helios 300 ph315 constant bsod

Discus and support Helios 300 ph315 constant bsod in Windows 10 Gaming to solve the problem; I've been gettings bsods 24/7 on my Helios 300. Already did the following: Did a two-hour memtest86 already idk it ran hot so i stopped at two... Discussion in 'Windows 10 Gaming' started by Indefinit, Apr 20, 2021.

  1. Indefinit Win User

    Helios 300 ph315 constant bsod


    I've been gettings bsods 24/7 on my Helios 300.

    Already did the following:

    • Did a two-hour memtest86 already idk it ran hot so i stopped at two hours, tests don't show any errors.
    • Already did reformat, stress-tested on games before updating other drivers other than graphics and directx still crashes
    • sfc /scannow, dism /onlinecheckupwhatever,
    • tried many throttlestop configs: undervolted at -1.25 base undervolt, -140.6, -1.15 to -1.10, disable/enable turbo, speedshift 0-20,
    • updated drivers and whatnot
    • downgraded bios Covini or Insyde idk from 1.12 - 1.08 nothing bad happened btw, stresstested or something before going back again to 1.12 since nothing worked
    • uninstalled antivirus software
    • tried to look for ssd and hdd firmware updates since that solved some fellow helios 300 users bsod problems, but nothing was available Seagate barracuda hdd, wd sn720 ssd
    • some youtube vid on bcdedit which did not work for me i think it's outdated since my windows version is already at 20h2
    • yeah also already updated to latest updates on everything in windows updates

    Sometimes, I can play genshin impact/valorant with edge, photoshop and some random **** in the background. Last time I also was able to use the browser with no problem while horizon zero dawn was open. Now, bsod happens randomly and continuously once my laptop coughs them up for no reason.


    I always get the stopcodes critical_process_died, kernel data inpage error, etc.


    I got the following bugchecks so far:


    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e 0xffffffffc0000006, 0xfffff80028699eaf, 0x0000000000000000, 0x00000211f2a15008. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 00000000-0000-0000-0000-000000000000.


    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ef 0xffffa6881ca2b140, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 00000000-0000-0000-0000-000000000000.


    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ef 0xffffe684e3f3b140, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 00000000-0000-0000-0000-000000000000.


    some ntoskrnl.exe error showed up in bluescreenview but i messed up since I deleted temp folder, though I still have my last minidump 3 days ago.


    The warranty already expired 1 year. As much as I want to clean the fans, I am too afraid to open it up since it seems too complicated to remove and return the fan back some tapes involved


    As much as I want to go to the nearest acer repair center, the current lockdown in our country has been **** and covid is all over the place. Also, I can't afford the time I will lose to bringing my laptop to a service center since I heard it takes long for them to finish repair.


    I hope someone could help. Thanks :3


    minidump:

    https://drive.google.com/file/d/1ZHy5YXWsxBZSry323-rNr6AHwXLIAl2A/view?usp=sharing


    specs:

    PH315-52, i5-9300h, rtx 2060, seagate barracuda hdd, wd sn720 ssd, killer network

    :)
     
    Indefinit, Apr 20, 2021
    #1
  2. AtinModi Win User

    Webcam not working in Acer Predator Helios 300 (PH315-51)

    I have an Acer Predator PH315-51, and my inbuilt camera doesn't work anymore. It used to work before. I have tried all the debugging steps mentioned in other threads like rolling back the drivers, resetting the camera app, and even reinstalling windows,
    but nothing seems to work. When trying to open the camera app it shows the error code 0xA00F4271<MediaCaptureFailedEvent> (0x80070018). In the device manager, the camera is showing as USB Boot, and in driver details, it is showing the following details:

    Driver Provider: Microsoft

    Driver Date: 21-06-2006

    Driver Version: 10.0.19041.423

    Digital Signer: Microsoft Windows

    I have also tried to update my driver to Realtek PC Camera Driver 10.0.10586.11207 manually. Still, now when I try to open up the camera app, it shows the error code 0xA00F4271<MediaCaptureFailedEvent> (0x800705AA).

    Please help me fix this issue.
     
    AtinModi, Apr 20, 2021
    #2
  3. How to I solve error message "0xA00F4244<NoCameraAreAttached>"?

    Dear Nikhar

    my laptop is Acer predator Helios-(PH315-51) and window version is 1909. I have tried all the steps suggested by you so please give me any other guidelines.

    Thanks..
     
    HimanshuAggarwal1, Apr 20, 2021
    #3
  4. Helios 300 ph315 constant bsod

    My Windows 10 machine running version 10.0.18363 crashes randomly

    Hi, i have the same problem after update windows. I had an acer predator helios 300. Model PH315-52. I also had a lot of blue screen crashes.
     
    Ralfieribm, Apr 20, 2021
    #4
Thema:

Helios 300 ph315 constant bsod

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