Windows 10: Hello, an error occurred during the "recovery" service - REAGENTC.EXE : The Windows...

Hello, an error occurred during the "recovery" service - REAGENTC.EXE : The Windows Recovery Environment image was not found. other articles do not help with solving this problem

:)

 

ReAgentC will not enable

Oh derp!

Copying the Recovery folder from a known-good-working computer and pasting it to the not-working computer does not work. C:\Windows\System32\Recovery\ReAgent_Merged.xml1 file is custom created on-the-fly for each machine.

1. Check to see if Windows\System32\Recovery\ folder exists;
   • if N skip to next step;
   • if Y rename it RecoveryBUP or something similar, then continue;
2. using 7-Zip or similar navigate the installation media to ...\Sources\ install.wim or install.esd
3. double-click either and go to ...\1\Windows\System32\
4. click the Recovery folder and tell 7-Zip to extract it to the target machine at C:\Windows\System32\;
5. reboot
6. Go to Settings > Update & Security > click Recovery in the left menu list;
7. under Advanced startup click Restart now
8. You should now see the full Recovery console like this:

MBR2GPT.EXE is a Microsoft program included free in Windows. If running Windows 10 v 1803 or later and the objective is to convert MBR to GPT with NO data loss, MBR2GPT.exe will do that. It is fast and works well. MS posted a video of it in use at their site. There is also an updated step-by-step tutorial at WindowsCentral with pictures. The steps follow:

In order to enable UEFI on a UEFI-able system that has been using BIOS because it was running Windows 7 or some such, the MBR (master boot record) first must be converted to GPT (GUID partition table):

• click Command Prompt in the Recovery Console to open an elevated command prompt without the Windows GUI;
• that should bring you to C:\Windows\System32;
• type MBR2GPT.exe /validate;
• type MBR2GPT.exe /convert and await the successful conversion;
  • there may be an error message about reagentc.exe, you can ignore that until after you change the CMOS/BIOS settings

now change BIOS to UEFI:

• reboot and tap F12 continuously before the Windows logo appears (or whatever key your device requires to enter the BIOS settings)
• change boot to UEFI from BIOS & reboot
• DONE

Now, ensure the Recovery console is as you want it...

1. In Windows launch an elevated command prompt and navigate to C:\Windows\System32
2. type reagentc /info and tap [enter], if disabled
3. type reagentc /enable and tap [enter]

RESOLVED & DONE with much thanks to SIW2 and NavyLCDR!

 

Help! Failure trying to create a recovery drive in Windows 10

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you while creating the recovery drive on Widows 10 with error: "We can't create the recovery drive. A problem occurred while creating the recovery drive.", we will help you with this issue.

This issue might have occurred because of the recovery partition is not created during Windows setup, and will be unavailable for Windows to access and use for the purposes of copying recovery files to a CD or USB, resulting in the error above.

To fix the problem explained above, it is necessary to copy the appropriate files from the Windows 10 DVD to your PC, so that Windows can access and use them to create the recovery drive. Then, the recovery agent is configured with the new path to the setup
files and the creation can proceed.

Refer: How
to download official Windows 10 ISO files

Follow the below steps:

• Copy the contents of the Windows DVD to a folder on your C:\ drive.
• Launch an elevated command prompt window by typing in “cmd” in the search menu, and then pressing + + .
• Type in the following to re-configure Windows to point to the correct setup files location:
  

• reagentc /disable
• reagentc /setosimage /path C:\Win10\
• reagentc /enable

4. Verify the commands worked by typing in the following:

• reagentc /info

Later, I suggest you to try creating the recovery drive as suggested in the Microsoft article and check if it helps.

Creating a recovery drive

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

How does Windows boot to advanced recovery option e.g. command prompt?

- that gives me a 454 'Unexpected error' This tells me that the BCD is partially corrupted.

The commands: shutdown.exe /r /o /f /t 00
or: %SystemRoot%\System32\Cmd.exe /c reagentc /boottore&shutdown /r /f /t 00
should boot into Recovery if everything is configured correctly.
FYI, If Windows is configured correctly:

1. If Reagentc is disabled, you still can get into Recovery but with limited options.
2. If Reagentc is enabled, you'll get all options.
3. If you boot Windows using Recovery USB stick, You'll get into Recovery with couple of options missing.

Here's my suggestion if you want to try:
OPTION 1: Will save the trouble of re-install Windows.

1. Download the image of my first 3 partitions (450MB Recovery, 100 MB EFI partition, and 16MB unformatted primary)
   EFI_Boot-00-00.7z - Google Drive
2. Run Macrium and restore the image from step 1, overwriting your existing 1st three partitions, leaving C alone.
3. Delete the 490MB Recovery partition.
4. From Macrium, run fix boot problems.
5. Reboot. Open Admin command prompt then run Reagentc /info to make sure that it is enabled. If not, enable it.
   if failed to enable, reboot and try again.

OPTION 2: Assuming you've already had Windows backup with Macrium.

1. Wipe out the first 5 parttiions. (450MB, 100MB, 16MB, C Drive, 480MB)
2. Fresh install Windows 10
3. Restore C drive from backup image, run fix boot problems
4. repeat step 5 from OPTION 1 above.