Windows 10: Hello setup is Cancel only

Trying to setup Hello with the Logitech Brio; the cam is recognized and I can see my ugly mug just fine. However, when going through the Hello setup I stare at the camera for up to a minute and nothing happens; it doesn't seem to accept the image. All I can do is continue to stare into the camera or hit the Cancel button.

Anyone else have this issue?

submitted by /u/thanksegon
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:)

 

Windows Hello Fingerprint Setup not working

I have same issue with my laptop HP DV6 Pavilion.WIndows hello finger print setup is not working even after this above solution .When i setup finger print sensor i recieve error something went wrong.

 

Unable to setup Windows Hello, error: incorrect pin

Hello,

Thank you for writing to Microsoft Community Forums.

May I know the complete error code or error message that you are receiving when you try to setup Windows Hello?

Do you have any other user account on the computer?

If yes, does Windows Hello work on that account?

If Windows Hello is not setup on other account, please setup it up and check if it works so that we can narrow down the issue for you.

I suggest to remove the pin and setup a new pin on the child account and check if it works with Windows Hello.

Please follow the steps below to remove and re-add the PIN:

• Press Windows logo key + I to open Settings.
  
• Select Accounts.
  
• Click on Sign-in options.
  
• Under PIN, remove the pin. There will be prompt to enter password, enter the password and removed the PIN.
  
• After the pin is removed, please click on
  Add to setup pin for the account.
  
• After setting up a new PIN, try to set up Windows Hello.
  

Hope it helps.

Regards,

Noor Azam S

Microsoft Community – Moderator

 

How to cancel my Groove subcription

I am a pc dummy how do I cancel my groove music membership

Hey,

I'd suggest you to follow the steps I've already provided in my previous post:

If you have a monthly subscription, you can unsubscribe at
https://account.microsoft.com/services.

• Sign in with the email address you use to sign in to Groove.
• Go to the Services & subscriptions tab.
• In your subscriptions, select the Cancel button next to Groove Music Pass.

In addition, please take a look at this article: Cancel
a Microsoft subscription

Regards,