Windows 10: Hello.

Discus and support Hello. in Windows 10 Drivers and Hardware to solve the problem; I paid on 08/11/2024. HEVC Video Extensions worked then. A few weeks ago I reinstalled Windows and now when I download HEVC Video Extensions it asks me... Discussion in 'Windows 10 Drivers and Hardware' started by iuli iulian, Nov 30, 2024.

  1. Hello.


    I paid on 08/11/2024. HEVC Video Extensions worked then. A few weeks ago I reinstalled Windows and now when I download HEVC Video Extensions it asks me to pay again, why?

    :)
     
    iuli iulian, Nov 30, 2024
    #1
  2. Vicky Acs Win User

    Windows hello

    Hi Abdullah,

    To resolve this camera issue for your Windows Hello, we suggest that you run Hardware and Device troubleshooter. Refer to the following steps:

    • Click on 'search' and select 'settings' and type 'Troubleshooting' and select 'Troubleshooting'
    • Click on 'Hardware and Sound' and select 'Hardware and 'Devices' and click on next to run the troubleshooter.

    Let us know how it goes.

    Regards.
     
    Vicky Acs, Nov 30, 2024
    #2
  3. windows Hello states it isn't available on this device

    Hi Tom,

    Try few of the troubleshooting steps below and check if you are able to access Windows Hello.

    Step 1: I suggest you to run
    Hardware and Devices troubleshooter
    as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner of
      Troubleshooting window.
    • Select the Hardware and Device
      options from the list.
    • Click Next to run the
      Hardware and Device
      Troubleshooter.

    Step 2: Also, I suggest you to update the bio-metric finger print reader from Device Manager and check if it helps.

    • Press Windows + X from the keyboard, click on Device Manager.
    • Right click on Bio-metric finger print reader, click on
      Properties
      .
    • Go to Drivers tab, click on Update driver software.

    Step 3: I recommend you to install all the pending updates on your device and check if it helps.

    Steps:

    • Connect to the internet.
    • Press Windows key and type updates.
    • Click on Check for updates.
    • Under Windows Updates, click on Check for updates.
    • Try to install the updates being shown.

    For more information refer:
    Windows Hello and privacy: FAQ


    Hope it helps. Reply to the post with an updated status of accessing the Windows Hello feature for further assistance.

    Thank you.
     
    Deepika Gowda, Nov 30, 2024
    #3
  4. Anne Ros Win User

    Hello.

    Login with PIN and Hello

    Hi Jean,

    Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
    you answer the questions below?

    • How are you setting the PIN and Hello?
    • Which build version of Windows is your PC running on?
    • Were there any error codes or messages?

    In the meantime, we suggest that you follow the steps below on how to set up PIN.

    • Open Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Click the Add button for the PIN and set your PIN.
    • Do the same for the Windows Hello.

    Looking forward to your response.
     
    Anne Ros, Nov 30, 2024
    #4
Thema:

Hello.

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