Windows 10: [Help] All my icon and video thumbnail images are missing

Discus and support [Help] All my icon and video thumbnail images are missing in Windows 10 Ask Insider to solve the problem; I restarted my computer and now it's all missing Already tried restarting explorer and deleting icon cache submitted... Discussion in 'Windows 10 Ask Insider' started by /u/NoNameGuy, Oct 31, 2020.

  1. [Help] All my icon and video thumbnail images are missing

    /u/NoNameGuy, Oct 31, 2020

  2. Missing Thumbnails and icon loss in the taskbar

    Hi Ian,

    It's really odd that the thumbnails and icons went missing without any changes made on the computer. There could be an update that causes it, or a 3rd party application can also be the culprit. However, we don't want to assume anything yet until we isolate
    your concern. We would like to know the what happened when you run the scan disk. We also suggest that you list down the commands that you've run in the command prompt.

    In the meantime, you may want to perform a clean boot by following the steps in this
    article. It is for your computer to start Windows using a minimal set of drivers and startup programs that
    may be causing the issue. The steps are at the bottom of the page, simply click the version of Windows you're using. You can also try to manually re-add the icons on the taskbar by searching in start menu.
    Carlos Tin, Oct 31, 2020
  3. Image & Video Thumbnails Stop Loading/Break


    Thank you for posting your query in Microsoft Community. I appreciate your interest in Windows 10. I will assist you with the issue.

    Please follow the below methods and check if that helps.

    Method 1:

    • Open Windows Explorer and then click on Options and
      Change folder and search options
    • Click on the View tab and uncheck the box that says
      Always show icons, never thumbnails.
    • Once you get rid of that checked option, you should now get thumbnails for all your pictures, videos and even documents.
    Method 2:

    If the above method doesn't works, please check the below steps:

    • Right-click on Computer on the desktop and choose
      Properties. Then click on Advanced System Settings on the left side.
    • In System Properties click on the
      Advanced tab and then click on Settings.
    • Make sure Show thumbnails instead of icons is checked.
    Hope this information helps. Please post us if you need any help with Windows.

    Thank you.
    Sagnik_Chakraborty, Oct 31, 2020
  4. [Help] All my icon and video thumbnail images are missing

    Windows 10 Picture Files not updating thumbnails


    I realize that the picture files are not updating thumbnails. I will try to help you with this issue.

    Suggest you to perform “Disk Cleanup”, cleaning up the temporary internet files, thumbnail, cookies and temp files, so as to check the thumbnail view of the photo is updated by cleaning up your temporary data.

    Further, if the issue persists then you can also follow these steps:

    • Right click in the Folder that contains the images.

    • Select View.

    • Note the current icon size, and change it to another size (ie: "Medium-Icons" to "Large-Icons", then back to "Medium-Icons").

    • This causes the icons to be resized and their cache updated.

    Keep us informed to help you further.
    Srimadhwa B, Oct 31, 2020

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