Windows 10: HELP: Black screen when signing out.

Discus and support HELP: Black screen when signing out. in Windows 10 Ask Insider to solve the problem; There are two users on my PC. It sometimes happens on one but never on the other. Screen goes black when signing out or shutting down after the... Discussion in 'Windows 10 Ask Insider' started by /u/nakorurukami, Aug 27, 2020.

  1. HELP: Black screen when signing out.


    There are two users on my PC. It sometimes happens on one but never on the other.

    Screen goes black when signing out or shutting down after the spinning "loading" icon appears.

    When I lock screen and sign in to the other account, it goes black.

    My only way to restore functionality is to hard reset, which is not ideal in the long run.

    Anyone having the same problem?

    submitted by /u/nakorurukami
    [link] [comments]

    :)
     
    /u/nakorurukami, Aug 27, 2020
    #1
  2. Arul_D Win User

    Black Screen on Startup

    Hello,

    Could you please answer few questions:


    • When you say “Now, nothing is on my desktop” what exactly are you referring to?

    • Are you getting black screen after Sign in?
    If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

    Troubleshoot black screen problems

    http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Arul_D, Aug 27, 2020
    #2
  3. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Aug 27, 2020
    #3
  4. Gino Des Win User

    HELP: Black screen when signing out.

    Windows 10 black screen with blinking line need help

    Hi,

    To resolve this issue, we suggest that you follow the troubleshooting steps in the following link:

    Troubleshoot black screen problems
    .

    If you are unable to reach the Windows sign-in screen, select No, I'm not signed in, and follow the recommended troubleshooting steps.

    Let us know how it goes for us to assist you further.
     
    Gino Des, Aug 27, 2020
    #4
Thema:

HELP: Black screen when signing out.

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