Windows 10: Help! Blank screen!

Discus and support Help! Blank screen! in Windows 10 Customization to solve the problem; Hi everyone, Please help, any time I try to download an app on my laptop which has Windows 10, or add a mail account, or manage any fixes in my... Discussion in 'Windows 10 Customization' started by AishahB, Nov 24, 2020.

  1. AishahB Win User

    Help! Blank screen!


    Hi everyone,


    Please help, any time I try to download an app on my laptop which has Windows 10, or add a mail account, or manage any fixes in my notification bar, I get a blank screen! Please see picture below where I’m trying to add my email to the mail account.

    All updates have been done and everything is up to date.

    Help! Blank screen! [​IMG]

    :)
     
    AishahB, Nov 24, 2020
    #1

  2. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Nov 24, 2020
    #2
  3. zbook Win User
    zbook, Nov 24, 2020
    #3
  4. Help! Blank screen!

    Screen goes blank

    Hi Leroy, I hope this message finds you well. My name is Steven and I'm an independent advisor.

    I suggest that you refer to the article Troubleshoot black screen or blank screen errors where you can go through some troubleshooting steps and check your hardware and software

    https://support.microsoft.com/help/14106/window...


    ____

    Steven
     
    Steve Merik, Nov 24, 2020
    #4
Thema:

Help! Blank screen!

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