Windows 10: Help button in Explorer and upload of data?

Hello everyone

In every folder in Windows Explorer, right under the (X), there is a (?) / the help button.
When I click it, it opens Microsoft Edge browser and then makes a search regarding help for Explorer in Windows 10.

Is the search in any way related to the contet of the folder?

Is any content of the folder uploaded to the Microsoft Edge server during the proces?

I assume, that the answer is NO to both, but I just wanna make sure.

Thank you in advance for replying

Best regards

:)

 

home button in edge

Hi,

I suggest you to try resetting Edge and check if it helps to resolve the issue.
Refer the steps below to reset Edge.

Steps:-

• First of all launch Microsoft Edge Browser.
• After that click on “More action” option which is visible at top right side of the browser and you will see “Settings” option.
• Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.
• Once you click on this option you will see list of feature like

• Browsing History
• Cookies and saved website data
• Cached data and file
• Download history
• Form data
• Password.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Windows 10 Start Menu File Explorer button error "Windows cannot access the specified device ..."

Hi All,

I have a strange error with windows start menu today! Please check the attached two images:

Notes (before reproducing steps):

• My laptop is up without restart for 11 days till now, I am a software engineer.
• I have ended the explorer processes and relaunched it from the task manager.
• File Explorer button in the start menu opens "This PC".
• I can open the Explorer normally by
  • Menu Button + E
  • File Explorer pinned to the taskbar
• 
  I can't open the File Explorer by Start Menu > File Explorer Button
  
• 
  I don't want to restart, I have a lot of work on other desktops, restart solves this problem. Obviously, it is a bug.
  

Steps to reproduce the error:

• open the start menu
• click on file explorer button
  • an error message appears with "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item".

Step 1:





Step 2 & result:





Steps were taken trying to resolve the issue:

• I tried to restart the explorer process from task manager, but with no success.
• I tried to replace the shortcut the file explorer button points at, but still with no hope.
• I checked the permissions of the "explorer.exe" process in "Windows" folder, and I have the correct permissions. I even tried to double click the file "explorer.exe" and it normally opened the explorer without a problem!

I guess it is a problem with the File Explorer button itself in the start menu (A GUI problem), maybe a corrupted registry key!

Software and Hardware Specs:

Windows 10 Pro x64

Version 1709

OS Build 16299.309

Dell Inspiron 7559

Quad Cores i5 2.3 GHz

8 GB Ram

Thank you very much.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.