Windows 10: HELP - Cannot print on any wireless network printer

Discus and support HELP - Cannot print on any wireless network printer in Windows 10 Drivers and Hardware to solve the problem; OK, this is a 2 day issue of me trying to figure this out. Lenovo Yoga, Windows 10, printed fine before Christmas and now will not print to either my... Discussion in 'Windows 10 Drivers and Hardware' started by Cporterb33, Jan 3, 2019.

  1. HELP - Cannot print on any wireless network printer


    OK, this is a 2 day issue of me trying to figure this out.


    Lenovo Yoga, Windows 10, printed fine before Christmas and now will not print to either my work printer OR my home printer. Both printers work fine. I can print from my phone and my colleague/wife's printer.


    - I DID install Norton Security over break, but I have since uninstalled it in my troubleshooting

    - I tried a system restore to around 12/20/18, but that won't complete because of a One Drive file

    - Reinstalled BOTH printer driver packages after uninstalling MULTIPLE times to no avail

    - Ran Malwarebytes to check for anything odd

    - Ran HP Troubleshooter and CAN print a test-page via the network, but nothing from an application (i.e. Outlook, Word, Excel, simple pdf...NOTHING.

    - Nothing shows up in the print queue

    - Uninstalled two recent Windows Updates

    - Crossed fingers and prayed to Allah, God, Bill Gates and Michael Jordan



    These are separate networks. It's THIS machine. I can SEE the printers in settings, but it wont do anything.


    I've seen 2 error messages:


    "Your printer has experienced and unexpected configuration problem 0x800401f3"

    "Operation could not be completed (error 0x000003e3)


    Please, for the love of all things sane, tell me how to fix this.

    :)
     
    Cporterb33, Jan 3, 2019
    #1

  2. Windows 10 Wireless Printing


    I am on a wireless network and have tried printing to 3 different wireless printers connected to my network. I am unable to print to any of them. Our other laptop can print to all of them on the same network. Any suggestions?
     
    MitchellTrager, Jan 3, 2019
    #2
  3. Unable to print to a network printer when connected to both wireless and wired networks

    Hi Ben,

    Your printer may not connect properly due to incorrect printer or network sharing settings. To isolate your concern, we'd like to ask the following:

    • Have you made any recent changes in the settings prior to experiencing the issue?
    • Does this issue only happen when trying to print a certain document or it happens to all of them?
    • Are you getting any error messages when trying use the wireless printer?
    • What troubleshooting steps have you tried so far?

    In the meantime, we suggest that you follow the troubleshooting steps provided on this link.
    The methods provided on the link also includes the steps on how to run the troubleshooter that may help to resolve the issue.

    For any results, just send us a reply.
     
    Eileen Gal, Jan 3, 2019
    #3
  4. HELP - Cannot print on any wireless network printer

    Unable to print to a network printer when connected to both wireless and wired networks

    Hi Eileen,

    • As far as i'm aware nothing has changed
    • i have only tried to send test pages to the network printer so im assuming so yes
    • wireless printer works fine when connected to both networks. However the wifi doesn't connect auto when an Ethernet connection is established this has to be manually connected.
    I have tried the following:

    • updated the print driver
    • changed the network port it was plugged into
    • ran windows updates
    • configured with a static
    • changed the wifi and Ethernet priority
    I will run through the trouble shoot steps as suggest and come back to you.

    FYI - he has a number of extenders dotted around, a collegue mentioned it could be a subnet issue?

    thanks, Ben
     
    BenDavies12333, Jan 3, 2019
    #4
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HELP - Cannot print on any wireless network printer

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