Windows 10: Help does anyone know how to fix this it keeps looping from the loading screen to this

submitted by /u/GreenyCuz
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:)

 

i update bios then black screen ???? pls help me 980ti

@smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?

 

Recent update looping

The most recent update was trying to load. Now it's frozen on step 3 of 3 at 0% loaded . It just keeps looping back to that screen after it shuts down. Tried F8 and choose different options but keeps looping back to same screen

 

User Account settings screen, in endless loop


I am trying to fix a friends computer that was upgraded to win10 automatically (not sure from what os before). It's an HP laptop and a mess, fixed most issues but can't figure this one.

Start menu... settings... user accounts

On this screen it should show the account settings but it is in an endless loop, the progress bar on the top with the moving circles keeps going and going, for over an hour now sitting on this screen. The screen is blank. It's the "Your Email and Accounts" tab. First in the list.

Is there a known fix for this? Thank you for any help