Windows 10: Help, i encounter freeze after loading to desktop

Hi, can't figure out how to fix problem. PC start on desktop but freeze and can't click anything, cursor is moving.

Anyone know how to fix this?

submitted by /u/bratora97
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:)

 

Windows Vista Wont Install Freezes?

had the same problem, freezes and long installation including each step loading, in my case a bios update helped.

 

Windows 10 reboot Freezes on the ASUS logo with the loading circle.

Hi,

Before we assist you, we would like to know the below information,

• 
  Does the computer freezes for long time, more than 10min?
  

This issue may occur, due to the Display driver’s corruption. Since you are able to get into the Desktop screen I suggest you to follow the below steps to fix the issue.

Method 1: I suggest you to Disconnect all he external devices connected to the computer. This is to check if the issue is conflicted to the external devices.

Also install all the Windows pending updates.

I suggest you to
install the updates again, and restart the computer.

• 
  In search type Check for updates and hit enter.
  
• 
  Click on Check for updates, Windows will automatically download the latest updates.
  

Method 2: Try updating the display driver through device manager and check if it helps.

Follow the below steps:

• • 
    Press Windows key + X key when you are at desktop.
    
  • 
    Select Device Manager.
    
  • 
    Expand Display Adapter.
    
  • 
    Right click on the Display Adapter and click on
    Update driver software.
    

Method 3: I suggest you to
install drivers, also install Windows 10 chipset drivers from the same link and check.

I suggest you to go to the motherboard manufacturer website and download/install all the devices driver.

X99-DELUXE - Support

Also, install the updated graphic driver from the manufacturer website.

https://www.asus.com/Graphics-Cards/STRIXGTX980DC2OC4GD5/HelpDesk_Download/

Since the computer freezes while booting and as it take too long time to boot to desktop screen, I suggest you to follow the below steps.

Method 4:

I suggest you to follow the Fast startup option Settings, if you are able to boot to the desktop screen.

• 
  You may also try enabling the Fast Startup.
  
• 
  Press Windows
  + X key and click Control Panel.
  
• 
  Click on Power options.
  
• 
  Click on "Choose what the power buttons do".
  
• 
  Click on "Change settings that are currently unavailable". If it prompts to click on yes, then click
  yes.
  
• 
  Uncheck "Turn on fast startup (Recommended)" under shutdown settings.
  
• 
  Click Save changes
  to configure the settings.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.

 

Desktop freeze after log in

Hi Keith,

In order for us to find out what causes your desktop to freeze after logging in, we would like to gather more information:

• Did you make any recent changes on your computer prior to this issue?
• What other troubleshooting steps have you tried so far?
• When the computer freezes, do you get an error message?

Regards.