Windows 10: Help i want to play new games but this keeps popping up went i presss the play button

A D3D11-compatible GPU Feature Level 11.0, Shader Model 5.0 is required to run the engine

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BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

Taskbar automatically pops up while playing games

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you get the Taskbar while playing games in Full screen mode. Ideally, some games allow you to hide the Taskbar while playing games and some will show the Taskbar by default. We would like to know, if this issue occurs with all the
games or only with one particular game.



If you are facing this issue with one particular game, then there must be some in game setting that you might have to change. If you are facing this issue with all the games, then you can try one workaround and see if that helps.



The workaround is to close Windows Explorer process while you are playing game. This will allow you to play the game uninterruptedly. However, when you End the Windows Explorer process, all the windows that are running in the background will be closed,
which allow you to play the game without any interruption of the Taskbar. When you want all the windows back, you can restart the Windows Explorer process.



Please follow the steps mentioned below to do the same:

1. Press Ctrl + Shift + Esc key while playing game, this will open
   Task Manager.
   
2. Look for Windows Explorer process, right click on it and select
   End Task.
   
3. When you want the windows back, open Task Manager by following
   Step 1, and click on File.
   
4. Click on Run new task, type
   explorer.exe and click on OK. Windows Explorer will be restarted and you will have all the windows back again.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

screen flikkering and low fps when playing fullscreen games

Thank you for the update. Let us further isolate this concern, by disabling Game bar and Game DVR. To do this, you may follow the steps below:

How to disable Game bar

• 
  Right-click the Start button.
  
• 
  Click Settings.
  
• 
  Click Gaming.
  
• 
  Click Game bar.
  
• 
  Click the switch below Record game clips. Screenshots, and broadcast using Game bar so that it turns
  Off.
  

How to disable Game DVR

• 
  Right-click the Start button.
  
• 
  Click Settings.
  
• 
  Click Gaming.
  
• 
  Click Game DVR.
  
• 
  Click the switch below Record in the background while I'm playing a game so that it turns Off.
  

If the issue persists, I suggest that you create a local user and check if the same issue will occur.

Keep us updated.