Windows 10: Help identifying BSOD?

Discus and support Help identifying BSOD? in Windows 10 BSOD Crashes and Debugging to solve the problem; I'm running Windows 10 and my 2 month old computer crashed a couple of times over the last few weeks while playing a video game (PUBG to be specific,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by meangoo, May 16, 2019.

  1. meangoo Win User

    Help identifying BSOD?


    I'm running Windows 10 and my 2 month old computer crashed a couple of times over the last few weeks while playing a video game (PUBG to be specific, and both crashes occurred on menu screen). I'd like to figure out the cause if at all possible. The dump file can be found here.


    If there's anything that you think is worth looking into from this dump file, I would really appreciate it. Thanks!

    :)
     
    meangoo, May 16, 2019
    #1

  2. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, May 16, 2019
    #2
  3. BSOD Help!

    Disable hardware accel in your browsers. Also aumha.org for bsods listing. Turn on power saving for your gcs(set to oc in games but not webbrowsing)
     
    eidairaman1, May 16, 2019
    #3
  4. axe0 Win User

    Help identifying BSOD?

    BAD_POOL_HEADER BSOD, Dump File attached


    Hi Groggubus,

    Welcome to the 10forums Help identifying BSOD? :)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    Help identifying BSOD? [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
     
Thema:

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