Windows 10: Help is not working--Cannot get a Chat, Call, No way to get a response.

I cannot log into the Help function. I cnnot open a chat. I cannot enter a call back. I cannot log into the Microsoft Store. How do you get around the help window to make it work to talk to a person?

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Chat Not Working

Hi,

can you explain in brief , if your chat under the messaging not working then try following it will solve your issue.

Try the following steps as it is mentioned below. Make sure the battery saver option is off before you try this

• Turn of Facebook Chat.
• Set Chat status to Offline.
• Go to Settings > Battery Saver option.
• Turn on Battery saver.
• Go to Advanced Settings of Battery Saver.
• Tap on each of the three options there from bottom to top one after another.
• Come back and turn off the Battery Saver.
• Restart the phone.
• Go back to messaging and turn on Facebook Chat.
• Set chat status to available. Enjoy

Hope it will help you..

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John