Windows 10: Help!! KB4535996 update and bluetooth

Hi,


Help!! The KB4535996 update installed on my Toshiba laptop through windows update and now the bluetooth has stopped working. Bluetooth was working fine moments before the update.


Need to add: windows update installed KB4535996 update and KB4537572 update


Now under Settings > Devices > Bluetooth & other devices it shows bluetooth is turned off and there is no way to be able to turn it back on.


Help!!


Running Windows 10 home; Ver 1909; OS build 18363.693




Vishal

:)

 

windows update kb4535996

Does windows 10 kb4535996 replace kb4524244 and kb4532693?

 

KB4535996

Newest update KB4535996 is crashing machines. Makes the machines lock up and blue screen at log in screens. Not able to get into any safe mode and uninstall this update. Forcing rebuild and GPO's to block this particular update. Microsoft says they havent
heard of any problems. however when you search the web there is a slue of issues just from this optional update. Anyone else having issues w this KB?

 

Need Help With Bluetooth Speaker, Issue is with volume control

Hi Sierra,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.


Based on the description, the issue you are facing may be due to the Bluetooth speaker driver is outdated since it is new. Since the speaker is running in generic driver. Let’s try simple troubleshooting methods and check if it helps, follow the below
methods information provided.

Method 1.

I suggest you to update the Bluetooth speaker device driver and check if it helps. Follow the below steps:

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Click on “Bluetooth” and expand it.
  
• 
  Now right click on the speaker device and click on ‘’Update’’.
  

If the issue still persist try the below method provided.

Method 2.

As you have mention this issue has occur after recent updates, I suggest you to check for the updates if any Bluetooth updates is pending.

Type “Updates” in the search bar and click on “Check for Updates” from the left pane.

Now click on “Check for Updates” button on the right pane, to receive a fresh list of updates and then install all the updates listed there.

For any issues while installing Windows Updates, you may also refer to this link:

http://go.microsoft.com/?linkid=9830262

If the above method did not fix the issue try the below method.

Method 3.

I would recommend you to download the latest Bluetooth device driver form the Bluetooth manufacturer website and uninstall – reinstall the same in compatibility mode.

Step 1.

Follow the below steps to uninstall the Bluetooth speaker driver.

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Click on “Bluetooth” and expand it.
  
• 
  Now right click on the speaker device and uninstall the Bluetooth speaker driver.
  

Step 2.

Follow the below steps to re-install the speaker driver.

Note: Make sure you download the updated Bluetooth speaker driver.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. Post us with status we will be glad to help you.