Windows 10: Help! Login has disappeared when I boot

Discus and support Help! Login has disappeared when I boot in User Accounts and Family Safety to solve the problem; Clean Install Windows 10 Do I have to use a memory stick or can I use my DVD that I created with MediaCreationTool. My problem is that although I... Discussion in 'User Accounts and Family Safety' started by ship69, Mar 28, 2017.

  1. ship69 Win User

    Help! Login has disappeared when I boot


    Do I have to use a memory stick or can I use my DVD that I created with MediaCreationTool.
    My problem is that although I have a flash drive this Windows 7 PC is not recognising it within MediaCreationTool (even though I can copy files off it)...
     
    ship69, Mar 28, 2017
    #31
  2. f14tomcat Win User

    Actually, the second. Steps #5 & #6 from the tut. But you're right...if he clicked REPAIR here, that's where he went....



    Help! Login has disappeared when I boot [​IMG]
     
    f14tomcat, Mar 28, 2017
    #32
  3. ship69 Win User
    To get clear if I had clicked "Install now" would it actually have FORMATTED the (corrupted) SSD's file structure?
     
    ship69, Mar 28, 2017
    #33
  4. Help! Login has disappeared when I boot

    Ether one should work, you get the same menus. Some thumb drives (Sandisk for one) show up as fixed disks instead of removable media. The MCT will not use ones that show up as fixed disks. It rejects them. That may be your issue. You can still use them, just not with the MCT. Set them up with diskpart and they will work.
     
    alphanumeric, Mar 28, 2017
    #34
  5. f14tomcat Win User
    Not yet. It would go to the next install screen.


    Help! Login has disappeared when I boot [​IMG]


    Click where the red arrow is. Then pick up in the tut with step # 8.
     
    f14tomcat, Mar 28, 2017
    #35
  6. Have a good look at this, Clean Install Windows 10 If you follow it along you'll see where you can select the custom option. There you can delete and or format partitions.
     
    alphanumeric, Mar 28, 2017
    #36
  7. ship69 Win User
    OK I hit "Install Now" and now I have a choice of Upgrade or Custom: Install windows only
    Which do i want - and how do I format the drive to remove any corruption?
     
    ship69, Mar 28, 2017
    #37
  8. Help! Login has disappeared when I boot

    Read the tutorial I have linked to twice. All the steps are documented.
     
    alphanumeric, Mar 28, 2017
    #38
  9. f14tomcat Win User
    You need to follow the tut. Eventually you'll get to this screen where you can delete/format the partition(s). Where is your data stored?????


    Help! Login has disappeared when I boot [​IMG]
     
    f14tomcat, Mar 28, 2017
    #39
  10. ship69 Win User
    Sorry to be thick but now it's asking "Where do you want to install windows" but it can't see any drives. And it can't find what it needs on my Windows DVD.

    The Hard Drive is something I installed: 512GB mSATA Samsung (PM841 Series MZMTD512HAGL-00000 mSATA 512GB SATA III MLC Internal SSD). (it originally WAS: 128GB Solid-state Drive).

    It says "No dsigned device drivers were found." Will it need a special device driver for my SSD?
     
    ship69, Mar 28, 2017
    #40
  11. f14tomcat Win User
    I think we need a pic of what you are looking at. Got that camera you had earlier?
     
    f14tomcat, Mar 28, 2017
    #41
  12. ship69 Win User
    Not much to see.
    Windows setup
    Select the driver to install
    [blank box]
    Browse / Rescan / Next

    [at bottom of screen]
    1. Collecting information 2. Installing windows
    but the green bar is still at "Collecting information"
     
    ship69, Mar 28, 2017
    #42
  13. f14tomcat Win User

    Help! Login has disappeared when I boot

    You got nothing that looked like this?


    Help! Login has disappeared when I boot [​IMG]
     
    f14tomcat, Mar 28, 2017
    #43
  14. Is your external USB DVD drive plugged into a USB 3 Port? Google hints that that can be an issue. Corrupted install media can cause it too apparently.
     
    alphanumeric, Mar 28, 2017
    #44
  15. f14tomcat Win User
    Alpha is right on with the port. It is recommended to use USB 2.0 for bootables. It may be barking because it doesn't know how to deal with SATA III. It's looking for something more dirt-dumb at that level. Might be the cause of it asking for that driver.
     
    f14tomcat, Mar 28, 2017
    #45
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Help! Login has disappeared when I boot

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