Windows 10: help me my games have black screen and i can not fix them and i do not know how

Discus and support help me my games have black screen and i can not fix them and i do not know how in Windows 10 Software and Apps to solve the problem; I need help my candy soda crush saga has complty black screen and how to fix it and my candy crush saga is completely black screen and i need some... Discussion in 'Windows 10 Software and Apps' started by kennethdavey1, Jun 12, 2019.

  1. help me my games have black screen and i can not fix them and i do not know how


    I need help my candy soda crush saga has complty black screen and how to fix it and my candy crush saga is completely black screen and i need some help please help

    :)
     
    kennethdavey1, Jun 12, 2019
    #1
  2. qubit Win User

    i update bios then black screen ???? pls help me 980ti

    @smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?
     
    qubit, Jun 12, 2019
    #2
  3. Unable to play video games on Windows 10, black screen after log-in screen

    Hi Natasha,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • From where are you trying to play the video games (downloaded/ from website)?
    • If you are playing games from website which browser are you using?
    • Were you able to see any error code/ error message when the game crashes?
    • Are you able log-in to your computer?

    This issue might have occurred due to corrupted/ outdated display drivers.

    As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

    Black screen after upgrading to Windows 10

    Also, I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Jun 12, 2019
    #3
  4. Rose Cal Win User

    help me my games have black screen and i can not fix them and i do not know how

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Jun 12, 2019
    #4
Thema:

help me my games have black screen and i can not fix them and i do not know how

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