Windows 10: Help me, my keyboard doesnt working!

The keyboard can be typed, but when not typing, it cannot be used

:)

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Keyboard not working

I have hp envy laptop with touchscreen. I never used the touchscreen keyboard until i had problems with keyboard on the laptop couple hours ago. Some of the Keys werent working at all, some would type numbers or incorrect letters or type commas after each letter. I tried adding and changing languages, and restoring system. Now, the laptop keyboard including function keys and the mouse doesnt work at all. When i go into control panel under keyboard- typing the only option listed is for touchscreen. Not sure if i somehow manged to disengage the main keyboard and mouse. Please help!

 

after updates touchpad and keyboard doesnt work

Hi,

Thank you for posting your reply.

I suggest you to use the On-screen keyboard and boot the system in Safe Mode with Networking and check if you can access the Keyboard.

Start your PC in safe mode in Windows 10

Start your PC in safe mode in Windows 10

After booting the system in Safe Mode With Networking, update the driver for Keyboard by following the steps below:

• Press Windows key + X and click on
  Device manager.
• Expand Keyboards from the list.
• Right click on the driver and select
  update driver software.

After the driver is updated, boot the system in normal mode and check for status.

Hope this helps. Keep us posted on the status for further assistance.