Windows 10: Help me My minecraft skins broke.

So basicly i have to accounts for minecraft bedrock edition. Somehow my skins from my main and minecoins are ramdomly on my alt. help?

:)

 

Cannot find Minecraft Overworld skin

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you are unable to find the Xbox Minecraft Overworld skin.



Ideally, if you have purchased it from Microsoft Store, you can check the order history in your Microsoft account. Refer the article

View your Microsoft Store order history.



You can also contact the
Microsoft Store support, where we have support professionals to help you with the details related to purchases and orders.



If you are looking to use the Minecraft Overworld skin in Minecraft, I would suggest you to refer the suggestions by Feth l Charl replied on July 20, 2019 in the thread

Minecraft overworld skin



I hope the information provided by me is helpful for you.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Minecraft Skin Packs

I purchased the Sunrise Highschool skin pack by The Hive. I got an email confirmation with my order number and it states my card was successfully charged, but the pack is still locked when I log into my minecraft account and it hasn't shown up under my available
packs link. Is there a step to redeem the pack that I'm missing and isn't clearly stated?

I am playing the win10 edition on pc.

 

Minecraft Earth skin

I signed up for the Minecraft Earth Beta. I did not get into the beta but I still received a skin. I know this because i got a redemption code, I redeemed it, and it is in my purchase history. I have screenshots to prove this. I have tried every version
of Bedrock Minecraft and my Earth Skin does not exist. I wouldn't have even bought the Windows 10 version of Minecraft if it weren't for my skin I am supposed to have. I'm very tired of the scripted messages redirecting me to articles that do not help from
bot accounts and support people telling me they are "fellow gamers". I want my skin, or I want to refund this game because I did not want it. I do not want a product that does not give me what I am told I was given. How many months in a row do I have to ask?
My post on the Microsoft Reddit asking about this was deleted by a mod user. My help tickets have never been responded to.

I don't even believe that I'll get help here but I don't know what else to do. I'm at a loss for a company that is blatantly ignoring me, and people around me who give flippant responses and just don't care.