Windows 10: Help me PLEASE!

Discus and support Help me PLEASE! in Windows 10 Network and Sharing to solve the problem; Everything was working fine yesterday. Today I come home from work to discover my computer was shut off and a windows update had occurred. Now, I can't... Discussion in 'Windows 10 Network and Sharing' started by Cyndi, Feb 29, 2016.

  1. Cyndi Win User

    Help me PLEASE!


    Everything was working fine yesterday. Today I come home from work to discover my computer was shut off and a windows update had occurred. Now, I can't connect to the internet through my router which is an old Linksys WRT54G. I can plug in the Ethernet directly to my computer and access just fine. But, now all of my devices that use the router can't connect. I reset the winsock thingy (I'm not a computer guru), and that didn't work. Tried resetting the computer back to a reset point. That didn't work. Brand new computer so I don't have a lot of reset points. Windows 10. I can't find the router in network settings nor the network adapter. It's completely just gone from everything. Of course, I don't have the original install CD handy, can't access the router page online, don't remember my password anyway, and can't update the driver because I have no access with the router, nor is it listed anywhere on the computer anymore. I'm at a loss as to what to do. Frustrated to say the least! Can anybody give me suggestions that I can try?

    :)
     
    Cyndi, Feb 29, 2016
    #1

  2. Log on to profile

    i enter my password and for a millisecond I can see my desktop then it goes back to log in. I do not have an IT person and Microsoft says they cant help & Lenovo said, "my supervisor said I cant talk to you about this". Does anyone have a suggestion? Please
    and thank you

    Moved from: Windows / Windows 10 / Performance & system failures
     
    Please Help Me Please, Feb 29, 2016
    #2
  3. obaid786 Win User
  4. Railtech Win User

    Help me PLEASE!

    Try restarting your router, unplug the power cord for 10 to 15 seconds, reconnect the power cord and allow the router to complete its startup routine. This can take up to 5 minutes normally.
     
    Railtech, Feb 29, 2016
    #4
  5. Cyndi Win User
    Did not work but thank you!
     
    Cyndi, Feb 29, 2016
    #5
  6. Try resetting the router to factory defaults. Here is a link showing you how:
    http://www.linksys.com/us/support-ar...icleNum=139791

    Once you have it reset to factory, reboot the router again, and then reboot your pc and see if you get internet. If you do, then you need to configure your router...and the first thing to do is to change the PASSWORD. Hope this helps.
     
    play2mefish, Feb 29, 2016
    #6
  7. Mystere Win User
    Windows can't mess up your router. It's an external device. I hate to say it, but maybe, given that all your other devices aren't working with it, maybe it's just a coincidence that you router died at the same time.
     
    Mystere, Apr 5, 2018
    #7
Thema:

Help me PLEASE!

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