Windows 10: Help! My computer will shut down on sleep mode even when my plan settings tell it to never...

Discus and support Help! My computer will shut down on sleep mode even when my plan settings tell it to never... in Windows 10 Ask Insider to solve the problem; submitted by /u/kuazikolla [link] [comments] https://www.reddit.com/r/Windows10/comments/f4m1fg/help_my_computer_will_shut_down_on_sleep_mode/ Discussion in 'Windows 10 Ask Insider' started by /u/kuazikolla, Feb 16, 2020.

  1. /U/KUAZIKOLLA
    /u/kuazikolla Win User

    Help! My computer will shut down on sleep mode even when my plan settings tell it to never...

    /u/kuazikolla, Feb 16, 2020
    #1
  2. SACHIN VENKATESH
    Sachin Venkatesh Win User

    open the desktop from sleep mode

    Hi Abhishek,

    Thank you for posting on Microsoft community.

    To understand the issue better, I suggest you to answer the below questions.

    • How are trying to start the computer from the sleep mode?
    • Since from when are you facing this issue?
    • Did you make any changes prior to the issue?
    • Are you able to shut down or restart the machine?
    • What happens when you try to come out of Sleep mode?
    I would suggest you to force shutdown the computer and start the computer and check what happens.

    If you are able to login to normal mode then follow the below steps to restore the power setting/plan to default.

    • Press Windows + X keys, and select the option
      Control Panel.
    • Click on the Power Options icon.
    • Click on Change plan settings.
    • Select the option “Restore default settings for this plan”.
    Please post us back with more information and if the issues resolves to help you better.
     
    Sachin Venkatesh, Feb 16, 2020
    #2
  3. YAN CARLOS CRUZ
    Yan Carlos Cruz Win User
    Computer stopped going into sleep mode

    Hello, Kiran.

    My computer is up to date and I didn't change any settings prior or after the update

    I tried step one, but I haven't wait the time required for the computer to go into sleep mode. I did change the 30 minute wait to 10 minutes. So, I'll wait and see what happens
     
    Yan Carlos Cruz, Feb 16, 2020
    #3
  4. VANESSA YAR
    Vanessa Yar Win User

    Help! My computer will shut down on sleep mode even when my plan settings tell it to never...

    sleep mode

    Hi disgruntledWC,

    There could be other settings on your computer that triggers your computer to go on sleep even though the sleep settings is set to never. To ensure that the sleep and display settings are properly set, I suggest that you look into the Advanced Power Settings.
    Follow these steps:

    • Open Control Panel and click Power Options.
    • On your preferred plan, click Change plan settings.
    • Click advanced power settings.
    • Expand Sleep option, and make sure to set the following:
    Sleep after : Never

    Hibernate after : Never

    5. Click Apply, then OK.

    Please check also the screen saver option.

    • Navigate to Settings > Personalization > Lock screen.
    • Click Screen saver settings.
    • Set your Screen saver to None.
    • Click Apply, then OK.

    Once done, please observe if your computer still goes to sleep mode after a few minutes of inactivity.

    Looking forward to your reply.

    Regards.
     
    Vanessa Yar, Feb 16, 2020
    #4
Thema:

Help! My computer will shut down on sleep mode even when my plan settings tell it to never...

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