Windows 10: Help my is not able to play any sound

Discus and support Help my is not able to play any sound in Windows 10 Ask Insider to solve the problem; Title says it all the speakers wont make any noise but with a headphones it will pls help guys im using Windows 10 home edition submitted by... Discussion in 'Windows 10 Ask Insider' started by /u/shahed_k2326, Dec 11, 2019.

  1. /U/SHAHED_K2326
    /u/shahed_k2326 Win User

    Help my is not able to play any sound


    Title says it all the speakers wont make any noise but with a headphones it will pls help guys im using Windows 10 home edition

    submitted by /u/shahed_k2326
    [link] [comments]

    :)
     
    /u/shahed_k2326, Dec 11, 2019
    #1
  2. KRISHNA PRASOBH V
    Krishna Prasobh V Win User

    No sound while playing audio and video files.

    Hi,

    I appreciate if you could answer to a few questions to narrow down to the issue.

    • Which is the application that you are using to play the files?
    • Did you try the same on a different player?
    • Did you perform any troubleshooting steps?
    As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

    • Right click on sound icon.
    • Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.
    If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

    Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

    1. Type troubleshooting in the search bar.

    2. Select Troubleshooting.

    3. Select View all on the top left corner.

    4. Click on Playing audio.

    Also refer: http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

    Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Dec 11, 2019
    #2
  3. RADNEY DRI
    Radney Dri Win User
    Sound problem

    Hi,

    We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

    • Type and select Troubleshooting on the Search bar/Cortana.
    • Click Hardware and Sound.
    • Select Playing Audio under Sound.
    • Follow the steps that will be provided.
    If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

    Looking forward to your response.
     
    Radney Dri, Dec 11, 2019
    #3
  4. SANTOSH_RAI
    Santosh_Rai Win User

    Help my is not able to play any sound

    My sound will not work, Help Please

    Hi,

    Thanks for posting your query on Microsoft Community.

    To assist you better, I would like to know that; is the issue occur only when trying to play sounds through website/internet?

    I suggest you to try running audio troubleshooter and check if it helps.

    Follow the below steps:


    • Type Troubleshooting in the Search area on the taskbar and select
      Troubleshooting.

    • Select Hardware and Sound.

    • Select Playing Audio under
      Sound       and follow the on screen.


    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Dec 11, 2019
    #4
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Help my is not able to play any sound

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