Windows 10: Help! My touchpad is not working.

Discus and support Help! My touchpad is not working. in Windows 10 Drivers and Hardware to solve the problem; After updating my laptop, the cursor just disappeared. At first, I thought it just froze or something, but I realized it's not that. I can use the... Discussion in 'Windows 10 Drivers and Hardware' started by Aida Gabriel, May 24, 2021.

  1. Help! My touchpad is not working.


    After updating my laptop, the cursor just disappeared. At first, I thought it just froze or something, but I realized it's not that. I can use the screen but the cursor is nowhere to be seen and the touchpad is not working.

    :)
     
    Aida Gabriel, May 24, 2021
    #1

  2. Touchpad not working

    Hi,

    Thank you for your interest in Windows 10.

    I suggest you to follow the methods below and check if it fixes the issue.

    Method 1: Run Hardware and Devices Troubleshooter

    Follow these steps to run Hardware and Devices troubleshooter:

    • Press Windows key + W and type troubleshooting.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click Hardware and Devices.
    • Follow the on-screen instruction to run the troubleshooter.
    Method 2: Uninstall and reinstall the driver

    I suggest you to try uninstall the Touchpad drivers check if it works for you.

    Follow the steps to uninstall the Touchpad drivers:

    • Press Windows Key + X key and click Device Manager.
    • Right-click on the Touchpad device listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.
    Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Giridhar J, May 24, 2021
    #2
  3. nxavis9 Win User
    I want to disable touchpad on Dell laptop


    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    Thanks
     
    nxavis9, May 24, 2021
    #3
  4. Help! My touchpad is not working.

    My touchpad isn't working properly

    Hi,

    Sorry for the delay in reply.



    I suggest you to roll back the drivers and check if that helps.

    Try the following steps:


    • Right click on the start icon and choose device manager

    • In device manager, right on the touchpad under Mice and other pointing devices.

    • Click on Rollback under driver tab.


    Hope this helps.
     
    Waseemulla S, May 24, 2021
    #4
Thema:

Help! My touchpad is not working.

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