Windows 10: [help needed] Windows Store still thinks removed apps are installed

Discus and support [help needed] Windows Store still thinks removed apps are installed in Windows 10 Software and Apps to solve the problem; Hi guys, so basically I've ran into an issue with the app store where it will not let me install a game even though it is not installed anymore, it... Discussion in 'Windows 10 Software and Apps' started by James0001, May 4, 2017.

  1. James0001 Win User

    [help needed] Windows Store still thinks removed apps are installed


    Hi guys, so basically I've ran into an issue with the app store where it will not let me install a game even though it is not installed anymore, it still show the game as installed...
    it's actually more than one game but it started with gears of war 4, may update had released but the store wasn't showing any updates so I decided to uninstall the game and reinstall it. When I went to uninstall it, I got an error message like this:
    [help needed] Windows Store still thinks removed apps are installed [​IMG]

    As I said its happening with more then one game/app but started with gears.

    So I decided to remove the files of the game manually including registry keys. I can't find anything else related to gears of war 4 on my pc but it still pops up in windows store as installed and Cortana search. clicking play does nothing.

    [help needed] Windows Store still thinks removed apps are installed [​IMG]

    it should be saying install *Sad

    any solution to get the store seeing it as not installed?

    :)
     
    James0001, May 4, 2017
    #1

  2. Several Windows Store apps will not launch, update or remove

    Hi Sangeeta, thanks for the suggestions. Unfortunately nothing helped there, even after the manual Windows Update steps the problems still remain. The issues are also still present in a clean boot.

    Please note that I think the Windows Update issue is not the main problem. I think the root cause is that the 3 store apps mentioned are in an unhealthy state. Can you help me with getting these 3 store apps removed and reinstalled?
     
    robinsonpr, May 4, 2017
    #2
  3. amazon app still in app list after uninstall

    I cannot completely uninstall my Amazon app on Windows Mobile 10. The app still shows on apps list and the Store still thinks it is still installed, but update attempts fail. Help.
     
    JamesGootee, May 4, 2017
    #3
  4. James0001 Win User

    [help needed] Windows Store still thinks removed apps are installed

    Anyone have a solution?
     
    James0001, May 5, 2017
    #4
  5. James0001 Win User
    Does anyone know what I can do that wont result in me resetting my system?
     
    James0001, May 8, 2017
    #5
  6. Berton Win User
    May not be the solution for the issue but I find whatever I get from the Store is registered in the Store's database and not removed from that list when I uninstall the program. Haven't yet found a way to modify that database to show the program doesn't exist on a particular computer.
     
    Berton, May 8, 2017
    #6
  7. James0001 Win User
    Interesting, so we just need to find a way to modify the stores database from the sound of it
     
    James0001, May 8, 2017
    #7
  8. Berton Win User

    [help needed] Windows Store still thinks removed apps are installed

    Since the Store and its database is on Microsoft's computers that may be hard to do. One of the downsides of computing and the Internet is how much data is retained by, guess who, anyone we have interaction with which includes this forum where typed responses are auto-saved until actually posted.
     
    Berton, May 8, 2017
    #8
  9. kimkl Win User
    Have you tried clicking the advanced options then resetting it, that should make Windows aware of the fact that its no longer there and "hopefully" ask if you want to delete ref, like it did with Windows 7 and 8.1 nahh who are we kidding, i have 30 games in programs and features no longer installed on that HD, i switched to a hybrid HD and just copied Games to new HD nw yet *Biggrin
     
    kimkl, May 9, 2017
    #9
  10. James0001 Win User
    You gave me an idea that might be worth trying out, either on a different pc or virtual machine just download the games to a external hdd. then move it back to the affected pc. Hopefully it has a chance of working.
    will let you know results when I've had a chance to do it.

    edit: While everything downloaded fine I couldn't find a way to get it working on the affected pc *Sad
     
    James0001, Apr 5, 2018
    #10
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[help needed] Windows Store still thinks removed apps are installed

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