Windows 10: Help Pls: Cannot interact with UWP apps

About a week ago my PC developed a strange problem - whenever I initially interact with the GUI shell or a UWP app, the shell and app stop responding until I press ctrl-alt-del, then they go back to normal, except that I cannot interact with UWP apps - clicks and keystrokes are not recognised, although I can move (and min / max) the UWP window.



Actual example: I push the windows key on the keyboard. My mouse mostly stops moving (it moves a few mm around where it was) and the start menu doesn't appear (I sometimes see apps highlighting as if my mouse was moving over them, but no cursor). I push ctrl-alt-del, the grey screen comes up, I hit escape or push cancel and the start menu is open and I can click on buttons and search for apps. I then do anything to close the start menu, and the same thing happens - mouse cursor freezes etc... until I do the ctrl-alt-del thing again.



If I open settings, the windows store, and and delete apps, or most other UWP apps, nothing happens (with some apps, like settings, I sometimes see a blue window with a cog in it) until I hit ctrl-alt-del, then the app appears, but I cannot click on anything inside the window (well, I can, but nothing registers or happens), and keystrokes are not recognised.



Same thing if I alt-tab, or click on notifications, etc...



Things I've tried:

• Disabling my AV,
• Changing my AV,
• Reinstalling graphics drivers,
• Running CCleaner,
• Rebooting,
• Running updates (not sure how successfully - I cannot interact with update window),
• Various sfc and dism commands,
• Tried clearing the Store cache,
• Calling the machine ugly names,
• Peer pressure (showing it the other computers are all working),
• Threatening it with a hammer (usually works),
• (NOTE: All threats were directed at the computer itself and NOT the monitors, I'm not a noob!)
• Prayer,
• Blood sacrifices I'd prefer not to discuss here for legal reasons.

Any suggestions for what I can try?

It's a fairly old machine, but still runs extremely well.

OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.19041 N/A Build 19041
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: AlsoNotTheMamma
Registered Organization: Jurassic Park
Product ID: 12345-54321-24680-08642
Original Install Date: Last time windows borked
System Boot Time: Early this morning
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M., Lazy Bastards
System Type: x64-based PC
GPU: nVidia GTX 970
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3801 Mhz
BIOS Version: American Megatrends Inc. F14, 2012/08/22
System Locale: en-gb;English (United Kingdom)
Input Locale: en-us;English (United States)
Time Zone: (UTC+02:00) Harare, Pretoria
Total Physical Memory: 9 162 MB
Available Physical Memory: 4 532 MB
Virtual Memory: Max Size: 24 010 MB
Virtual Memory: Available: 16 197 MB
Virtual Memory: In Use: 7 813 MB
Page File Location(s): C:\pagefile.sys
Hotfix(s): 8 Hotfix(s) Installed.
[01]: KB4576478
[02]: KB4576945
[03]: KB4560366
[04]: KB4561600
[05]: KB4566785
[06]: KB4570334
[07]: KB4577266
[08]: KB4571756
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

submitted by /u/AlsoNotTheMamma
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:)

 

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