Windows 10: Help pls im clueless

Hi all, so I have just build a new pc, it is only the third one that I have ever made and I am experiencing an issue,

It happens at seemingly random times, but everything kind of freezes but not entirely.

For example, if a youtube vid is playing the picture will freeze but the sound will continue
the start menu can be opened but nothing will open from it
Search bar normally show recent apps but in completely blank
nothing can be searched
if you try to turn off pc or restart without waiting 30 seconds or so it will not
the task manager can be opened but not used
restarting does fix the issue until it happens again
I have left pc idle and it has happened with no input

my os is on a m.2 SSD it is the only hard drive or SSD in the system

any ideas?

I have not yet tried reinstalling windows

:)

 

Im thinking about buying this upgrade! but im clueless about mobo's

Ok,There is this "Customise Your PC" page here http://www.pcpacific.net/customise.php?osCsid=b38c9a3d264567590adf91c911584687

If you could please have a look at the list and recommend me one that would be good for OC with a reasonable price,As i say im pretty clueless LOL i would really like your opinion cause you guys know your stuff

Thanks

 

i update bios then black screen ???? pls help me 980ti

@smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks