Windows 10: Help recovering photos on your phone app windows 10.

I recently accidentally wiped my phone while trying to root but the your phone companion app on my computer has all of my photos saved but won't let me download them. Is there any folder I can go to access these since it doesn't give me the full image when I screenshot. I have hidden folders shown and a look through the windowsapps folder didn't reveal anything. How would I go about recovering the photos from the Your Phone app?

:)

 

Windows Phone users Clubhouse

I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular http://www.windowsphone.com/en-us/store

You are both now added, welcome! *Toast :toast:

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

Photos help

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

• 
  

 

Photos App won't recognize my Windows Phone

Hi,

We appreciate you for being a part of Windows 10.

I understand that the Photos app is not recognizing the Windows phone even though you can import the photos from the Windows phone through File explorer.

Before proceeding, we need more information to help you better.

• 
  Did you tried to connect the Windows Phone to the other USB port and check to isolate the issue?
  
• 
  Is this the first time you are facing this issue with the Photos app after installing Windows 10?
  

Kindly follow the below steps and check if it helps to fix the issue.

Step 1:

As you are able to import the photos from your phone through the File explorer, follow the below steps and check if it helps.

• 
  Make a folder called "testslide" (or whatever in File explorer)
  
• 
  Put 3 or 4 images which you have imported from the Windows phone to File explorer into the
  testslide folder.
  
• 
  Open Photos app, click on
  Setting (gear symbol) at the left bottom corner).
  
• 
  Choose Add a folder under the Sources.
  
• 
  Find this "testslide" folder and add the respective folder.
  
• 
  Now check whether the Photos app is showing the photos from the selected folder.
  

Note: Try to turn off the option
Show my cloud only content from One Drive in the Photos app settings menu and check to isolate the issue.

If the issue persists, follow the below step.

Step 2:

I suggest you to run the Windows apps troubleshooter and check if it helps. Follow the below link to run the troubleshooter.

Run the troubleshooter for Windows apps


Fix problems with apps from Microsoft Store

Reference: I suggest you to refer to the section If your PC can’t find your device in the below article and check if it helps.

Import photos and videos from a camera, phone, or DVD

Import photos and videos in Windows 8.1

The steps for Windows 8.1 applies to Windows 10 also.

I hope the above information helps. Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

Thank you.