Windows 10: Help! Virus protection id locked off on personal laptop

Discus and support Help! Virus protection id locked off on personal laptop in AntiVirus, Firewalls and System Security to solve the problem; Using Windows version 20H2 OS build 19042.1052 Version 21H1 had installed and I restored to the previous version because of these problems.When I get... Discussion in 'AntiVirus, Firewalls and System Security' started by Donald Jeffries, Jun 24, 2021.

  1. Help! Virus protection id locked off on personal laptop


    Using Windows version 20H2 OS build 19042.1052 Version 21H1 had installed and I restored to the previous version because of these problems.When I get a notification that my virus protection needs to be turned on and to click it to go to the settings, I get the following message:“Page not availableYour IT administrator has limited address to some areas of this app and the item you tried to access is not available. Contact IT helpdesk for more information.”However, this is my personal computer and I have no IT helpdesk! When I go to Settings/Update & Security/Windows Security/Vi

    :)
     
    Donald Jeffries, Jun 24, 2021
    #1

  2. Virus and Threat Protection Issue

    When looking to run a virus scan on my computer, I'm met with an error that says "Virus and Threat Protection is Managed by your Organization." THis is a personal laptop though. Any suggestions?
     
    DerrickAlvarez, Jun 24, 2021
    #2
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  4. Help! Virus protection id locked off on personal laptop

    Nonstop alerts about virus protection

    Hi,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about accessing the operating system with the security notification on your device. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • Have you installed any third-party anti-virus software on your device?
    • Have you made any changes to the operating system prior to this issue?
    • What is the complete error code/ error message of this issue?
    • When exactly you get this error pop-up?

    Try the below troubleshooting steps and check if it helps.

    Step 1: If you have installed any third-party anti-virus software, I suggest you to disable it and check if it issue persists.

    NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software,
    you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

    If the issue still persists, I suggest you to uninstall the third-party anti-virus software.

    Step 2: I suggest you to run Windows Defender on your device and check if it helps.

    Windows Defender is malware protection that is included with and built into Windows 10. This software helps identify and remove viruses, spyware, and other malicious software. So, you do not need to install any third party antivirus applications.

    Protect your PC

    Hope it helps. Get back to us with an updated status of this issue for further assistance.
     
    Deepika Gowda, Jun 24, 2021
    #4
Thema:

Help! Virus protection id locked off on personal laptop

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