Windows 10: Help with black screens

Hello, I've been getting black screens with my two month old computer, most often when I'm switching between something like a game and something non-intensive like google chrome. Notably, there is usually a black bar that flickers at the top of my monitor just before the system automatically reboots. I am running on the latest version of Windows 10 Pro on version 2004.


My computer's specs:

CPU: Ryzen 5 3600
MOBO: MSI B450 Gaming Plus Max
RAM: G.Skill Ripjaws V 3200mhz CL16
Storage: Inland Premium 1TB SSD PCIe Gen 3
GPU: PowerColor Radeon RX 5700 XT Red Devil
PSU: Powerspec 750W 80 Plus Bronze

Troubleshooting I have already tried:

Ran memtest86 no errors
Flashed to the latest motherboard BIOS

DDU'd my GPU drivers multiple times and reinstalled them

Updated my CPU chipset drivers to the latest version

Tried running without XMP enabled

I get this error in event viewer every time I get a black screen:


A fatal hardware error has occurred.



Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Cache Hierarchy Error

Processor APIC ID: 8 This number changes



The details view of this entry contains further information.


I found this in DxDiag:


Windows Error Reporting:

+++ WER0 +++:

Fault bucket , type 0

Event Name: LiveKernelEvent

Response: Not available

Cab Id: 0



Problem signature:

P1: 141

P2: ffffc30c5a087050

P3: fffff80152676890

P4: 0

P5: 4cc

P6: 10_0_19041

P7: 0_0

P8: 256_1

P9:

P10:





+++ WER1 +++:

Fault bucket , type 0

Event Name: LiveKernelEvent

Response: Not available

Cab Id: 0



Problem signature:

P1: 141

P2: ffffc30c5a087050

P3: fffff80152676890

P4: 0

P5: 4cc

P6: 10_0_19041

P7: 0_0

P8: 256_1

P9:

P10:





+++ WER2 +++:

Fault bucket , type 0

Event Name: LiveKernelEvent

Response: Not available

Cab Id: 0



Problem signature:

P1: 141

P2: ffffc30c5a087050

P3: fffff80152676890

P4: 0

P5: 4cc

P6: 10_0_19041

P7: 0_0

P8: 256_1

P9:

P10:





+++ WER3 +++:

Fault bucket , type 0

Event Name: LiveKernelEvent

Response: Not available

Cab Id: 0



Problem signature:

P1: 141

P2: ffffc30c5a087050

P3: fffff80152676890

P4: 0

P5: 4cc

P6: 10_0_19041

P7: 0_0

P8: 256_1

P9:

P10:





+++ WER4 +++:

Fault bucket 1458549336314724432, type 5

Event Name: MpTelemetry

Response: Not available

Cab Id: 0



Problem signature:

P1: unspecified

P2: HardeningTelemetry

P3: HardeningTelemetryDisableAS

P4: 4.18.2008.9

P5: unspecified

P6: unspecified

P7: unspecified

P8:

P9:

P10:





+++ WER5 +++:

Fault bucket , type 0

Event Name: LiveKernelEvent

Response: Not available

Cab Id: 0



Problem signature:

P1: 141

P2: ffffc30c5a087050

P3: fffff80152676890

P4: 0

P5: 4cc

P6: 10_0_19041

P7: 0_0

P8: 256_1

P9:

P10:





+++ WER6 +++:

Fault bucket 1906578062302841245, type 5

Event Name: MpTelemetry

Response: Not available

Cab Id: 0



Problem signature:

P1: unspecified

P2: HardeningTelemetry

P3: HardeningTelemetryDisableAV

P4: 4.18.2008.9

P5: unspecified

P6: unspecified

P7: unspecified

P8:

P9:

P10:





+++ WER7 +++:

Fault bucket , type 0

Event Name: LiveKernelEvent

Response: Not available

Cab Id: 0



Problem signature:

P1: 141

P2: ffffc30c5a087050

P3: fffff80152676890

P4: 0

P5: 4cc

P6: 10_0_19041

P7: 0_0

P8: 256_1

P9:

P10:





+++ WER8 +++:

Fault bucket , type 0

Event Name: MpTelemetry

Response: Not available

Cab Id: 0



Problem signature:

P1: unspecified

P2: HardeningTelemetry

P3: HardeningTelemetryDisableAS

P4: 4.18.2008.9

P5: unspecified

P6: unspecified

P7: unspecified

P8:

P9:

P10:





+++ WER9 +++:

Fault bucket , type 0

Event Name: MpTelemetry

Response: Not available

Cab Id: 0



Problem signature:

P1: unspecified

P2: HardeningTelemetry

P3: HardeningTelemetryDisableAV

P4: 4.18.2008.9

P5: unspecified

P6: unspecified

P7: unspecified

P8:

P9:

P10:

:)

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

black screen

Hi,

To assist you better regarding your concern, we would like to know more information:

• Did you get any error messages?
• Have you tried updating the drivers?

We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

link.

You can also check the article about troubleshooting black screen problems on the link below.

windows-10-troubleshoot-black-screen-problems

Hope this information helps. Please post us back if you need any further assistance.