Windows 10: Help with Blacked out apps including Windows store

Discus and support Help with Blacked out apps including Windows store in Windows 10 Updates and Activation to solve the problem; I have lost access to the Windows app store weather and other functions. It seems these items are blacked out and offer me no access to the market.... Discussion in 'Windows 10 Updates and Activation' started by Tomween1, Sep 3, 2015.

  1. Tomween1 Win User

    Help with Blacked out apps including Windows store


    I have lost access to the Windows app store weather and other functions. It seems these items are blacked out and offer me no access to the market.


    Help with Blacked out apps including Windows store [​IMG]


    Having noticed this and and having no luck finding resolution, I restored the PC to an earlier point. Still no joy.

    In Apps and features they are also grayed out


    Help with Blacked out apps including Windows store [​IMG]


    Have I blocked these somehow? Is there a way to restore these?

    Here is the error when opening from apps and settings

    Help with Blacked out apps including Windows store [​IMG]


    Thank you

    :)
     
    Tomween1, Sep 3, 2015
    #1

  2. Store apps blacked out, cannot open.

    It seems that since yesterday, I'm unable to start a bunch of Windows store apps. The tiles for the apps seem to be darkened out. At the moment, I've installed all updates to Windows, the most recent update being KB3149135.

    My computer's specifications are:

    RAM : 6 GiB (5.5 GiB usable)

    Graphics : AMD Radeon 7640G + 7670m (dual graphics)

    CPU : AMD A8 4500M, 1.9 GHz

    Here is what the current situation looks like:


    Help with Blacked out apps including Windows store [​IMG]
     
    Prashant.Warrier, Sep 3, 2015
    #2
  3. Store apps blacked out, cannot open.

    Hello Prashant,

    I request you to try the methods below:

    Method 1:

    I request you to try running the troubleshooter for Windows apps.

    Follow the below link:

    Run the troubleshooter for Windows apps

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    Method 2:

    I request you to place the computer in Clean boot and check if it helps.

    A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows.
    You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.

    Follow the link to place your computer in Clean boot:

    https://support.microsoft.com/en-us/kb/929135

    Method 3:

    I request you to perform system file checker. Follow the steps below which will help you:

    • Press Windows key + X, click Command Prompt (Admin).
    • In the Command Prompt, type the following command, and then press ENTER:

      sfc /scannow.
    The sfc /scannow command will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%\System32\dllcache.

    You can follow the steps in the following article:

    System file check (SFC) Scan and Repair System Files & DISM to fix things SFC cannot

    I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.

    Thank you.
     
    Amit(Kumar), Sep 3, 2015
    #3
  4. Tomween1 Win User

    Help with Blacked out apps including Windows store

    Also tried this, both from the app and then cmd (advanced)

    Something flashed across the cmd box quickly the went back to c:/....

    It doesn't appear to have fixed my issue

    I also ran
    dism /online /cleanup-image /checkhealth

    and

    2.dism /online /cleanup-image /restorehealth.

    No joy
     
    Tomween1, Sep 3, 2015
    #4
  5. Tomween1 Win User
    Tomween1, Apr 5, 2018
    #5
Thema:

Help with Blacked out apps including Windows store

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