Windows 10: Help with Blue Screen of Death on New IBuyPower Computer

Discus and support Help with Blue Screen of Death on New IBuyPower Computer in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello everyone, I recently purchased an IBuyPower computer and it has had two Blue Screen of Death. The first one was related to kernel system... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ArielGutierrez1, Feb 14, 2019.

  1. ARIELGUTIERREZ1
    ArielGutierrez1 Win User

    Help with Blue Screen of Death on New IBuyPower Computer


    Hello everyone,


    I recently purchased an IBuyPower computer and it has had two Blue Screen of Death. The first one was related to kernel system security failure and the other one was about memory management.


    Specs of the computer:

    Intel Core i7 8700K

    NVIDIA RTX 2080

    16 GB DDR4

    1 TB SATA SSD

    Liquid Cooling

    Windows 10


    I was able to save the mini dump from the second crash with hope that somebody could determine the issue. I ran system diagnostics and it did not find any problem with the RAM, CPU, or Hard Drive. I also used the 4 pass memtest and it did not find any problem with the ram. I have run the computer on benchmarks and I also have tested multiple games such as BF5 and it has performed well. However, the crashes were at random so I do not know what could have caused the problem.


    Here is the crash report obtained from Mini Dump Analyzer.


    Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
    Online Crash Dump Analysis Service
    See http://www.osronline.com for more information
    Windows 8 Kernel Version 17763 MP (12 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 17763.1.amd64fre.rs5_release.1****:00:20.603
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041792, The subtype of the bugcheck.
    Arg2: ffff8000f7bd1a80
    Arg3: 0000000000001000
    Arg4: 0000000000000000

    Debugging Details:
    ------------------

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

    BUGCHECK_STR: 0x1a_41792

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: SearchProtocol

    CURRENT_IRQL: 2

    LAST_CONTROL_TRANSFER: from fffff****6bf7 : ffffb902`65046f59 00000000`00001000 0000007f`fffffff8 00000000`00000000 : nt!MiDeleteVa+0x14fb32
    ffffb902`65046ed0 fffff803`1e586fea : ffffb902`650473f0 ffff8040`00000000 ffffb902`00000000 ffff8040`00000000 : nt!MiWalkPageTablesRecursively+0x2c7
    ffffb902`65046fc0 fffff803`1e586fea : ffffb902`650473f0 00000000`00000000 ffffb902`00000001 ffff8040`00000000 : nt!MiWalkPageTablesRecursively+0x6ba
    ffffb902`650470b0 fffff803`1e586fea : ffffb902`650473f0 00000000`00000000 ffffb902`00000002 ffff8040`00000000 : nt!MiWalkPageTablesRecursively+0x6ba
    ffffb902`650471a0 fffff803`1e5864aa : ffffb902`650473f0 00000000`00000000 0000007f`00000003 ffffb902`00000000 : nt!MiWalkPageTablesRecursively+0x6ba
    ffffb902`65047290 fffff803`1e588dbd : ffffb902`650473f0 00000000`00000001 00000000`00000000 00000000`00000000 : nt!MiWalkPageTables+0x1ea
    ffffb902`65047380 fffff803`1e589915 : 00000000`00000000 ffff8204`dd8838b0 00000000`00000001 00000000`00000000 : nt!MiDeletePagablePteRange+0x1dd
    ffffb902`650475c0 fffff****e0 ffff8204`e24389a0 : nt!MiCleanVad+0x30
    ffffb902`65047790 fffff803`1ea764fd : ffffffff`00000000 ffffffff`ffffffff ffffb902`65047a01 ffff****047a80 00000000`00000000 : nt!PspRundownSingleProcess+0x129
    ffffb902`65047****0 : nt!NtTerminateProcess+0xeb
    ffffb902`65047a00 00007ff8`d652fbf4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
    00000084`8d15fb18 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7ff8`d652fbf4


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!MiDeleteVa+14fb32
    fffff803`1e6dc0c2 cc int 3

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt!MiDeleteVa+14fb32

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    IMAGE_NAME: memory_corruption

    FAILURE_BUCKET_ID: X64_0x1a_41792_nt!MiDeleteVa+14fb32

    BUCKET_ID: X64_0x1a_41792_nt!MiDeleteVa+14fb32

    Followup: MachineOwner
    ---------

    :)
     
    ArielGutierrez1, Feb 14, 2019
    #1
  2. RYAN PAG
    Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Feb 14, 2019
    #2
  3. NACHAPPA C K
    Nachappa C K Win User
    Blue Screen of death

    Hi Cruize,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Are you able to boot to the desktop?
    • What is the exact error message you get on the screen?
    I would suggest you refer to the following Microsoft article on
    Troubleshoot blue screen errors and check.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
    Blue Screen of Death (BSOD).

    BSOD Finding and fixing them

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Feb 14, 2019
    #3
  4. IUPPITER
    iuppiter Win User

    Help with Blue Screen of Death on New IBuyPower Computer

    Blue Screen of Death (Crash) When Playing Games


    Nothing for step 10.

    Step 11 -
    Help with Blue Screen of Death on New IBuyPower Computer [​IMG]
     
    iuppiter, Feb 14, 2019
    #4
Thema:

Help with Blue Screen of Death on New IBuyPower Computer

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