Windows 10: Help with BSOD.

Hello everyone, and thank you in advance for your time. I'm a long time gamer who finally built up enough money to make a dream PC and built it myself. This isn't my first build, but it is the first one I've made in about 8 years. Upon completion it seemed my PC was working perfect and I was ecstatic. However after about 3 days the computer began to blue screen with only the words WHEA UN-CORRECTABLE ERROR popping up. With further investigation in my reliability log I found that my computer had already crashed once without me know while I was afk or something. The process of it bsoding and rebooting is only about 25 seconds. What I'm trying to figure out is WHY?! I've tried pretty much everything I could find online such as physically re-seating the hardware, sfk scans, memtest, cpu stress tests etc. I'm no professional by any means and am having trouble finding other ways I can solve this on my own. I have tried to look over a dump file and have no idea what any of it means. I've also tried deciphering the error codes on my reliability reports to the same result. I'll try and give as much info and link my dump file so that potentially one of you knowledgeable people can help. The one thing that shows up a lot is Windows stopped working properly right before the (shut down unexpectedly) error. I don't know if this is actually a windows issues or windows crashing due to something else. Thanks again!


Windows 10 Home - 64-bit
Intel Core i9-9900K Coffee Lake
MSI MPG Z390 GAMING PRO CARBON AC LGA 1151
MSI GeForce RTX 2080 DirectX 12 RTX 2080 VENTUS 8G OC 8GB 256-Bit
CORSAIR Vengeance LPX 32GB(2x16)
SAMSUNG 860 EVO Series 2.5" 1TB
SAMSUNG 970 M.2 NVME 1TB
CORSAIR RMx White Series RM850x

Corsair Hydro Series, H150i PRO RGB

Problem Details:


Source

Windows



Summary

Shut down unexpectedly



Date

‎9/‎13/‎2019 5:08 PM



Status

Not reported



Problem signature

Problem Event Name: BlueScreen

Code: a

Parameter 1: 0

Parameter 2: ff

Parameter 3: 0

Parameter 4: fffff800653cf07b

OS version: 10_0_18362

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.18362.2.0.0.768.101

Locale ID: 1033



This is the minidump I found, sorry if it isn't displayed correctly or it needs to be shared in a file format. Please let me know if there is any other pieces of information your need.


Microsoft (R) Windows Debugger Version 10.0.18972.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\minidump\091319-7656-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff800`65200000 PsLoadedModuleList = 0xfffff800`656475b0
Debug session time: Fri Sep 13 17:07:43.034 2019 (UTC - 7:00)
System Uptime: 0 days 3:29:35.165
Loading Kernel Symbols
...............................................................
................................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
...........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff800`653c10a0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff9401`04fca120=000000000000000a



Thank you very much.

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

BSOD Help!

Disable hardware accel in your browsers. Also aumha.org for bsods listing. Turn on power saving for your gcs(set to oc in games but not webbrowsing)

 

BAD_POOL_HEADER BSOD, Dump File attached


Hi Groggubus,

Welcome to the 10forums

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please follow this suggestion for the BSOD

1. Please open BitDefender and go to the modules,
2. Go to the firewall settings,
3. Uncheck 'Block port scans in the network',
4. Reboot your system <-- IMPORTANT