Windows 10: Help with .dmp file. Windows crashes after going to sleep and needs to be hard rebooted.

******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************SYSTEM_SERVICE_EXCEPTION 3bAn exception happened while executing a system service routine.Arguments:Arg1: 00000000c0000005, Exception code that caused the bugcheckArg2: fffff8015ae45d9d, Address of the instruction which caused the bugcheckArg3: ffffba0c4eab8d40, Address of the context record for the exception that caused the bugcheckArg4: 0000000000000000, zero.Debugging Details:------------------KEY_VALUES_STRING: 1 Key : Analysis.CPU.Sec Value: 2 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on BRAYDEN Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.Sec Value: 4 Key : Analysis.Memory.CommitPeak.Mb Value: 61 Key : Analysis.System Value: CreateObjectADDITIONAL_XML: 1BUGCHECK_CODE: 3bBUGCHECK_P1: c0000005BUGCHECK_P2: fffff8015ae45d9dBUGCHECK_P3: ffffba0c4eab8d40BUGCHECK_P4: 0CONTEXT: ffffba0c4eab8d40 -- .cxr 0xffffba0c4eab8d40rax=0000000000095870 rbx=0ea09d3680d80c3f rcx=ffffce01268ffb80rdx=0000000000000008 rsi=ffffa98d551869a0 rdi=ffffa98d55186990rip=fffff8015ae45d9d rsp=ffffba0c4eab9730 rbp=00000000636f6c4d r8=0000000000000018 r9=ffffce01268d9000 r10=0000000000000000r11=0000000000000fff r12=0000000000000b10 r13=0000000000000001r14=0000000000000260 r15=0000000000000002iopl=0 nv up ei pl zr na po nccs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246nt!ExFreeHeapPool+0x21d:fffff801`5ae45d9d 488b5328 mov rdx,qword ptr [rbx+28h] ds:002b:0ea09d36`80d80c67=????????????????Resetting default scopeBLACKBOXBSD: 1 !blackboxbsdBLACKBOXNTFS: 1 !blackboxntfsBLACKBOXPNP: 1 !blackboxpnpBLACKBOXWINLOGON: 1PROCESS_NAME: svchost.exeSTACK_TEXT: ffffba0c`4eab9730 fffff801`5b16f0a9 : 00000000`00000000 00000000`00000001 fffff801`60513de0 01000000`00100000 : nt!ExFreeHeapPool+0x21dffffba0c`4eab9850 fffff801`5fbcd1c9 : 00000000`00000001 00000000`00000000 fffff801`60502bd0 ffffba0c`4eab98b0 : nt!ExFreePool+0x9ffffba0c`4eab9880 fffff801`604edc24 : ffffa98d`00000065 ffffa98d`551869a8 ffffa98d`559f806a 00000000`0000000a : ehdrv+0x1d1c9ffffba0c`4eab98f0 fffff801`604f1170 : ffffba0c`4eab9b60 ffffba0c`4eab9b60 00000000`00000103 00000000`00000000 : em018k_64!module_init_entry+0x9144ffffba0c`4eab9920 fffff801`60502224 : ffffba0c`4eab9c60 00000000`00000000 00000000`00000000 00000000`00000000 : em018k_64!module_init_entry+0xc690ffffba0c`4eab9b30 fffff801`5fbcbab8 : ffffa98d`4ef77c58 ffffa98d`4e61b680 ffffa98d`53542080 00000000`00000007 : em018k_64!module_init_entry+0x1d744ffffba0c`4eab9be0 fffff801`5b3cdb36 : ffffba0c`4eab9c60 ffffba0c`4eab9c60 00000000`00000000 00000000`00000000 : ehdrv+0x1bab8ffffba0c`4eab9c20 fffff801`5b45deec : ffffffff`00000000 ffffba0c`4eabaa10 ffffba0c`4eaba301 ffffa98d`5ac865d0 : nt!PspCallProcessNotifyRoutines+0x212ffffba0c`4eab9cf0 fffff801`5b42fd44 : ffffa98d`55d59080 ffffa98d`53542080 ffffba0c`4eaba4b0 ffffba0c`4eaba370 : nt!PspInsertThread+0x5e8ffffba0c`4eab9de0 fffff801`5afd2e18 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000001 : nt!NtCreateUserProcess+0x964ffffba0c`4eabaa90 00007ff9`a879d934 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28000000cc`bb17d468 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`a879d934SYMBOL_NAME: nt!ExFreePool+9IMAGE_NAME: Pool_CorruptionMODULE_NAME: Pool_CorruptionSTACK_COMMAND: .cxr 0xffffba0c4eab8d40 ; kbBUCKET_ID_FUNC_OFFSET: 9FAILURE_BUCKET_ID: 0x3B_c0000005_nt!ExFreePoolOS_VERSION: 10.0.18362.1BUILDLAB_STR: 19h1_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {c9913766-80de-cdf5-a1a8-15c856d3f064}Followup: Pool_corruption

:)

 

Help reading mini dmp file

Download BlueScreenView, unpack the ZIP, and run the EXE (no installation necessary). It's an excellent little utility for looking at DMP files and finding the cause of crashes.

 

Help reading mini dmp file

look at post #6 , *Toast :toast:

 

Windows 7 is bluescreen-ing on me. can anyone help with the .dmp files.

Download a copy of BlueScreenView 64-bit. Unpack the ZIP file and launch the EXE. It will scan your \Windows\Minidump folder for crash dumps; click on the file that you want to analyze. In the bottom half of the window, BlueScreenView will list the EXEs, DLLs, and drivers that were running when the crash happened. The files with a pink background were responsible for the crash.

I was able to look at your DMP file. I find it a bit odd/suspicious that the Netwsw02.sys driver doesn't show a product name, description, company name, or path. A little digging found that this driver is probably for the Intel Wireless WiFi Link Adapter. Do you have a WiFi adapter in this computer? Your System Specs don't show it. If you do, what is the brand/model?

In the meantime, run Memtest86+ and check for bad RAM. Do at least one full pass, preferably several. It will take a while to check all 16 gigs of RAM in your machine.

It would be a good idea to run some malware scans, too.